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Technical Service And Support Engineer

West Midlands, England

£25k - 30k per year + Paid Overtime, Pension


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Experienced Technical Service/Support Engineer now required for a growing company who have a solid reputation for offering a full range of design, prototyping, assembly, installation and support to the Aerospace and Automotive manufacturing industries.

Joining a busy and professional engineering team, the Electronic Technical Support Engineer will provide in-house and on-site customer support as well as undertaking commissioning and testing for all software and electronic test and assembly solutions installed on customers sites, predominantly in the Midlands.

Working within a well-established support team, they provide customer support of all end-of-line test systems including

  • Shop floor PC hardware and operating systems including bespoke test application
  • Test hardware including mechanical and electrical systems
  • Server Systems running a web based reporting system and system configuration tools

Most systems are Windows based, requiring housekeeping, documentation and record keeping with regular customer liaison. The position requires a significant input into the definition and maintenance of systems documentation for installed facilities.

Please note - this is not an IT/Computer focused role. You will be working within an engineering team and must have hands-on ability with machinery/test equipment.

The position requires participation in a 7×24 on-call schedule to provide support to customer base, this would involve initial contact, remote access and problem solving as well as site visits. The rota is 1 in 6.

Qualification: Engineering based HND or similar ideal.

  • Experience: c5 years relevant experience in one or more of:
  • Electronics / PLC control systems
  • PC hardware, software including networking and cabling
  • Vehicle Electrical Systems
  • Strong Problem Solving Skills
  • Service / Support provision
  • Basic understanding of programming
  • Technologies: Understanding of the following:
  • Windows 7 / 10 PC and Servers
  • Industrial Electronics
  • Automotive Wiring and Systems

We are looking for people who can work without having to be heavily supervised, but can be relied upon to produce quality work in a dynamic environment. Self-motivation, discipline, quick thinking and strong problem solving skills are important, as is the tenacity to stick with, and resolve, a problem. Much of the work is automotive focused, therefore a good knowledge and interest in motor vehicles and the motor industry would also be of benefit. Good general personal presentation and communication is expected, as the position will involve travel to customer installations, therefore a valid driving license is also a requirement.

This is an excellent opportunity to join a well-established company who design and manufacture electronic test equipment for the automotive sector for many household names.

Based in Birmingham this role is easily commutable from within and around the following areas: Dudley, Quinton, South Birmingham, Stourbridge, Coventry and Halesowen.

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Looking for a job involved with maintenance, service or design for automated machinery, control systems, process control solutions or systems integration projects? Register your details on our website where you will find a full list of live positions where a customised automated search process allows immediate access to new vacancies as they are registered. Free, confidential service.

All respondents to this position must be eligible to live and work in the UK - Automation Experts are unable to assist with the award of Visas or UK Work Permits.

As a registered engineer, you are automatically a member of our 'Referral Scheme' thereby receiving £500.00 (tax free) for Engineers that you recommend to us that we place in permanent employment.

Automation Experts offer recruitment services on a contract and permanent basis; We support many of the leading companies throughout the UK.

Thank you for your interest, if your experience is suitable for this position, please call the advising Consultant ASAP. NB. We cannot guarantee a response to every application.

Posted 33 days ago

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