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Credit Controller

Ashton-in-Makerfield, Wigan WN4 8DE, UK



We have an exciting opportunity to join and support our highly motivated Finance Team in Wigan!

Fresh Direct is one of the UK’s top wholesale food suppliers, supplying the best restaurant brands on the high street. We’re looking to add to our team in a number of key areas and we need people who are passionate about the job they do, committed to developing strong working relationships across the business, and driven by the need to deliver nothing but the very best results.

Plus we are not alone, Fresh Direct is part of the Fresh Direct family, a set of specialist brands including M&J Seafood, Wild Harvest and Fresh Fayre. To top it off, the Fresh Direct family is proudly part of Sysco, the world’s largest food service supplier. We all work together to be our customers’ most valued and trusted business partner.

Our Core Values: Integrity, Inclusiveness, Excellence, Teamwork, Responsibility

We have an exciting opportunity to join and support our highly motivated Finance Team in Wigan!

Scope of the role

The credit controller will be responsible for the collection of outstanding debts in an efficient and timely manner following company policies and procedures ensuring that all targets are met.

Key Responsibilities

  • Ensure that debts are paid in a timely manner
  • Meet cash and debtor day targets as set by the Company
  • Chase overdue invoices by telephone, email and letter within agreed timescales
  • Maintain accurate records of all chasing activity
  • Identify changes in payment patterns and propose action to avert indebtedness
  • Handle disputed invoices and negotiate to bring payment within the agreed terms
  • Provide accurate information on invoice queries
  • Respond promptly and completely to both customers and internal enquires
  • Propose write off for irrecoverable debt
  • Prepare files for transfer to the Debt Recovery Department
  • Providing ad-hoc reporting as and when requested
  • Post payments to accounts and allocate payments on a daily basis
  • Undertake account reconciliations as required
  • Ensure monthly processing deadlines are met as required
  • Ensure that weekly/monthly collection of Direct Debits
  • Send out weekly/monthly customer statements
  • Review and approve the monthly write off Schedule and communicate to all appropriate personnel
  • Maintain appropriate documents, documentation and other information in the customer credit files
  • Review and monitor compliance with staff members, the policies and procedures of security agreements (guarantees, bonds, etc.)
  • Keep abreast of all law pertaining to collection, bankruptcy, bonds, liens and judgments

Key Attributes

  • Effective listening, verbal and written communication skills
  • Judgment and decision-making ability
  • Accuracy and attention to detail
  • Able to handle difficult customers with diplomacy and tact
  • Problem-solving and analytical ability
  • Manages time effectively and adapts quickly to changing priorities
  • Team player who works productively with wide range of people
  • Superior organizational skills
  • Comfortable in fast-paced environment
  • Capable of following written instructions and documented procedures
  • Able to read, analyze and interpret financial statements
  • Knowledge of Microsoft Office Suite, particularly Excel

If you are interested and feel you fit the above criteria do not delay apply for this role and start your journey today!
We have a passion for excellence and for individuals that are keen to drive their future success with fresh thinking and solid work ethics. In return we offer a competitive salary and staff benefits, with the chance to develop a career within Fresh Direct and the wider Group.

We aim to represent the diversity of our local communities and positively encourage applications regardless of age, race or ethnicity, gender, sexual orientation, disability, religion or belief.

Fresh Direct Group uses a third party to undertake a number of checks. Any offer of employment made by Fresh Direct Group would be conditional upon receiving a satisfactory; reference, identity document(s) and basic DBS certificate

Posted 8 days ago

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