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Healthcare Assistant - North Kent

11029 Stout Ave NE, Rockford, MI 49341, USA

£18,000 - £20,000 (Depending on experience)

Permanent

Healthcare Assistant - North Kent

DMC Healthcare

Permanent

Salary: £18,000 - £20,000 per annum (Depending on experience)

  • Are you patient focused with good customer service experience?
  • Could you assist the Clinician in the day to day operation of community outpatient clinics?
  • Would you be happy to assist the clinician with minor surgical procedures?

If you feel that this exciting and important opportunity could be the next role for you then please do get in touch.

DMC are a successful and trusted provider of NHS services across England and Scotland. We have grown rapidly in the past decade from a single Dulwich practice to a team of over 400 employees dedicated to giving patients the very best in care.

DMC Healthcare continue to see steady growth in the services we provide, and we have an opportunity for a Health Care Assistant to join the team across the North Kent area. The role is 37.5 hours a week 7 days a week, so would include weekend shifts on a rota basis.

The role

As the Health Care Assistant you role will be to assist the Clinician in the day to day operation of community outpatient clinics. You will organise the setup of each clinic ensuring everything is prepared prior to the clinic date, manage, record and process patients personal data.

There are several aspects to the role which will include:

Organisation & Setting Up of clinics

  • Liaise with Referral Management Centre to ensure the appointments are correctly scheduled for the clinic
  • Ensure the PC/laptop is set up and ready for use including for Clinician
  • Ensure all clinical stock needed is in place prior to the clinic date
  • Manage stock control at each area and escalate any faults and issues
  • Collect patient surveys and consent forms
  • Create and distribute PDF clinic letters to patients and GP practices in line guideline
  • Ensure the room is adequately equipped for each consultation prior to the clinic starting as per DMC standards
  • Ensure equipment is working and ready to be used at the clinic
  • Clean equipment after use as required
  • Adhere to clinical standards at all times

Assisting in Clinics

  • To assist the Clinician during the clinic with any reasonable request
  • To meet and greet patients in the waiting area and show them through to the consultation room
  • Develop a rapport with the patients and provide a high level of customer service
  • Develop a rapport with Clinicians
  • Assist with minor surgical procedures as required
  • Ensure minimal waste of consumables
  • At the end of each clinic ensure all DMC equipment is adequately cleaned and put away in the correct location
  • Ensure the room is left clean and tidy once the clinic has finished

Your skills:

  • You will have previous experience as a HCA
  • You will have good customer service and communication skills
  • You will be empathetic to patients
  • You will be an independent team player passionate about delivering the highest levels of patient care

The sites you will cover are the following and you will require a car:

  • Balmoral Gardens Healthy Living Centre
  • The Gateway Medical Practice

About Us

At DMC we are a successful and trusted provider of NHS services across England and Scotland.

We have grown rapidly in the past decade from a single practice in Dulwich to a team of over 400 employees dedicated to giving patients the very best in care.

The role is based As part of the benefits package you will be entitled to 20 days annual leave plus Bank Holidays.

The role is 37.5 hours a week 7 days a week, so would include weekend shifts on a rota basis. The salary for this position is between £18k - £20k per annum.

Posted 23 days ago

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