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Apprentice IT Support Analyst

Stockport, Greater Manchester, England

£12k per year + -

Permanent

Do you enjoy supporting friends and family with their IT issues? Would you like to develop your technical skills while gaining first-class training and mentoring?

Sharp Business Systems are looking for an IT Support Analyst Apprentice to join their team in Stockport.

Roles & Responsibilities (will include but not be limited to):

  • Answering calls and providing remote support
  • Hardware repaired with occasional site visits
  • Creating new user accounts/emails/resetting passwords
  • Monitoring servers
  • General IT Maintenance and updates

Full training and support will be provided throughout your apprenticeship by both Baltic Apprenticeships and Sharp Business Systems.

Desired qualities, skills & knowledge:

  • Basic Troubleshooting experience would be beneficial
  • Good knowledge of hardware and components
  • IT Hobbyist with a keen interest in technology
  • Good communicator
  • Eager and willing to learn
  • Willing to listen to feedback

Salary, Hours & Benefits:

  • £12,000 per annum
  • 40 hours per week.
  • 8.30-5.30 with 1-hour lunch break.
  • 26 days holiday plus 8 Bank Holidays.

About the employer:

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation. Our SBS branches throughout the U.S. combine the resources of a multi-billion dollar corporation and the value of local representation with local management and community relationships. You will be completing your apprenticeship in a workshop and office environment to support both internal and external customers.

http://www.sharp-sbs.com/About-Us

About Baltic:

Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills that employers need.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage. In the meantime, if you want to get a head start on the other applicants, expand your knowledge with the links provided! Baltic Apprenticeships - Information, advice and guidance

Funding & Eligibility criteria:

Individuals must have a valid and eligible residency status to apply for this role. For more information, please read Annex A on the below

Posted 15 days ago

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