Zoek and some third party organisations use cookies on our website.  This means our webservers put small files (the ‘cookies’) onto your device to collect information as you use our website. What information the cookies contain varies depending on the features they are being used for. Cookies enable Zoek to monitor traffic, remember users and their preferences and to provide features to users across multiple web servers.

What are cookies?

Cookies are small pieces of information sent to your computer or mobile phone (referred to as a “device”) browser from a website and stored on your device. Further general information on cookies can be found at aboutcookies.org.

We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an email that we have sent them.

How are they used?

Cookies enable us and our partner organisations to identify your device when you access our website. The information they contain can then be used to:

  • Personalise the website by storing the preferences a user selects for our website;
  • Store information as part of the function of our website, such as jobs cart contents;
  • Restrict access to registered user’s data and limit access to “paid for” services;
  • Collect aggregated statistical information about the use of our website;
  • Perform analytics and deliver advertising and marketing that is relevant to you.

What information do they contain?

Cookie can contain information about what you have done on our website, for example whether you have pressed a particular button or viewed a particular page. There are a few instances where we need to record more detailed information in the cookie, for example the cookie we use to indicate that you are logged into our website. In this case we store your unique identifier and time that you logged in. In such cases the contents of the cookie are encrypted, meaning that only our website can read that information.

How do I control cookies?

You have the opportunity to set your device’s browser to accept all cookies, to ask you when the websites sends a cookie, or not to receive cookies at any time. Not allowing cookies means that certain features of our website will not work and accordingly you might not be able to take full advantage of all of our services. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

Here are some links that might be of assistance:

  • Google Chrome

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

  • Microsoft Internet Explorer

https://support.microsoft.com/en-nz/help/17442/windows-internet-explorer-delete-manage-cookies

  • Mozilla Firefox

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

  • Safari

https://support.apple.com/en-nz/guide/safari/manage-cookies-and-website-data-sfri11471/mac

  • Microsoft Edge

https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy

You can also find up-to-date information clearly explaining how to control or delete cookies on your Windows PC or Apple Mac at aboutcookies.org. To control or delete cookies on your mobile phone, please refer to the manufacturer’s documentation.

Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

Why does our website use 3rd party cookies?

We use partner organisations to provide additional services to us and to you, for example analysing the use of our website to help us improve it, and for providing advertising. Most of our partner organisations use cookies that only they have access to. These cookies are called “3rd party” cookies.

To find out more information about how our partner organisations use cookies please visit their websites. More information on opting out of the services provided by advertising partners can be found on their websites, or at networkadvertising.org.

Types of Cookies We Use

 User Interface elements

We use cookies to display/hide user interface elements such as alerts at the top of pages.

Traffic Monitoring

Cookies that allow us to identify what areas of our website are being visited.

User Identification and Preferences

Cookies that allow us to individualise the site based on the user.

Testing Cookies

To improve our services, we will run tests that require cookies to direct users to new features and track results.

Temporary Storage

As we use many servers, we store temporary data in cookies that such as jobs you may apply for later.

Persistent Storage

Settings and identifiers that allow you to revisit our website and have our website recognise you.

Generic Cookie Types

We use cookies for a variety of reasons; an overview of the types of cookies we use are:

  • User Personalisation Cookies
  • Analytics Cookies
  • Website Management Cookies
  • Session Cookies
  • Persistent Cookies

 

In the tables below you can see a description of each cookie that we use, what it does and when its expires.

 

Name Domain Description

Expiry

 

PHPSESSID .zoek.uk Used for managing user’s session on the website.

Session

remember_me .zoek.uk Used for maintaining a user’s login across sessions.

30 days

Refresh_token .zoek.uk Maintains a user’s session

3 hours

_gat, _gat_UA_77860425_1 .zoek.uk Set by Google. Used for Google Tag Manager.

1 minute

_ga .zoek.uk Used to distinguish users on the Google Analytics platform.

2 years

_gid .zoek.uk Used to distinguish users on the Google Analytics platform.

1 day

__cfduid .jquery.com, .cloudflare.com Used to override any security restrictions based on the IP address the visitor is coming from as part of the security layer for jquery’s CDN

1 month

_wpfuuid .zoek.uk Set by WordPress. Used for the functionality of our contact forms.

11 years

1P_JAR, CONSENT, NID .gstatic.com Set by Google. This group sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates. Google’s policies can be viewed at: https://policies.google.com/technologies/types

Various

_hjIncludedInSample .zoek.uk Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

365 days

_hjid .zoek.uk Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.

365 days

ajs_anonymous_id .zoek.uk Segment. Counts how many people visit the site by tracking if you have visited before.

365 days

_gcl_au .hotjar.com party cookie for “Conversion Linker” functionality – it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.

Session

__hssc .hotjar.com Hubspot cookie for keeping track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie.  

30 minutes

__hssrc .hotjar.com Whenever HubSpot changes the session cookie, this cookie is also set.

Session

__hstc .hotjar.com The main cookie for tracking visitors.

2 years

cookiebar .zoek.uk Used to record a user’s cookie preferences.

2 days

criteo_write_test .zoek.uk Criteo cookie used to identify the visitor across visits and devices for the purposes of serving to advertise.

1 minute

cto_bundle, cto_lwid .zoek.uk Criteo cookie which collects visitor behaviour to display more relevant ads.

365 days

_cioid, _cio .zoek.uk Customer.io cookies used to improve customer interaction on the site

1 day

 

As with most websites,  we use Google Analytics to monitor how our website is used. Google Analytics collects information anonymously and generates reports detailing information such as the number of visits to the system, where visitors generally came from, how long they stayed on the system, and which pages they visited. Google Analytics places several persistent cookies on your computer’s hard drive.  These do not collect any personal data. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics from logging your visits.

 

Contact

Questions, comments and requests regarding our Cookies Policy should be sent to enquiries@zoek.uk.

Or write to us at Zoek Applications Ltd, The Old Shippon, Moseley Hall Farm, Chelford Road, Knutsford, Cheshire, WA16 8RB.

Cookies Policy last updated 1 September 2020