Zoek Applications Limited (“We” or “Zoek”) is a UK job board business that operates online job websites including zoek.uk and hirer.zoek.uk (“Websites”), portals and mobile device applications (“Apps”) to match job seekers (“Candidates”) with job roles advertised by organisations (“Hirers”).
Zoek endeavours to ensure that the personal information that you submit to us is used only for the purposes described below. We aim to provide a safe and secure experience for all of our users, both Candidates and Hirers. We make every effort to comply with our obligations under applicable laws.
For the purposes of applicable data protection laws (including the EU General Data Protection Regulation 2016/679 and the Data Protection Act 2018) (“Data Protection Laws”), the data controller is Zoek Applications Limited. We are a company registered in England and Wales under company number 07456183 and have our registered office at The Old Shippon, Moseley Hall Farm, Chelford Road, Knutsford, Cheshire, WA16 8RB.
What Information We Collect From You
Personal data or information means any information about an individual from which that person can be identified.
We may collect, use, store and transfer different kinds of personal data about you:
You may give us personal data by filling in forms on the Website, or by corresponding with us (for example by email). This includes information provided at the time of registering to use the Website, download our Apps, subscribing to our service, sharing data via the Apps social media functions, posting material or requesting further services.
We may also ask you for information when you report a problem with the Website.
If you contact us in writing, we may keep a record of that correspondence and We may also record any telephone call We have with you.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Certain personal data is mandatory to be provided to us in order that We can fulfil your request, and We shall make this clear to you at the point of collection of the personal data.
If you provide to us personal data about any other individual, you must have their consent to do so.
All personal data that you provide to us must be true, complete and accurate. If you provide us with inaccurate or false data, and We suspect or identify fraud, We will record this and We may also report this to the appropriate authorities.
At our request, you shall promptly provide evidence of your identity.
We do not obtain financial information about our users because we use a third party payment provider to manage payments on our Website and Apps.
Data we collect about you and your device
Each time you use our Apps or Websites, we may automatically collect Technical Information and Usage Information.
Some of this information is collected using cookies and similar tracking technologies. If you want to find out more about the types of cookies we use, why, and how you can control them, please see our Cookies Policy.
We use the Technical Information and Usage Information for research purposes and to improve our services.
Data We Receive From Others
You may provide personal data to us directly, or third parties may provide information about you to us. For example, given the nature of the services we provide, we may receive information about you from other users; a Hirer might provide information to us about a Candidate and vice versa.
We may also receive personal data about you from our subcontractors and agents such as companies we engage to provide IT services or payment services to us.
We may use your personal data to check the validity of the information you have given to us and accordingly, we may receive further personal data from third parties, confirming or otherwise, such information.
Uses Made of The Data
By registering on the Website, it is understood that a Candidate is actively soliciting contact from a prospective Hirer about opportunities which match the Candidate’s field of interest. If you are a Candidate, we will therefore make your personal data available to the Hirers who use the Website, to find suitable Candidates for specific roles that they are advertising on Zoek and are seeking to fill. This is actioned when a Candidate applies for a job role advertised on the Website by the Hirer.
Although the purpose of Zoek is to allow Candidates and Hirers to find each other, Candidates can control the extent to which your personal data is shared with Hirers on the Candidate’s “My Account” section on the Website.
As a Candidate, we use information held about you in the following ways:
As a Hirer, We use information held about you in the following ways:
We may also publish or disclose aggregate anonymous information about our Hirers and Candidates for example we may,:
We may from time to time need to use your personal data to comply with any legal obligations, demands or requirements, for example, as part of anti-money laundering processes or to protect a third party’s rights, property, or safety.
We may also use and share your personal data during negotiations of, any merger, sale of assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.
Please note that Zoek reserves the right to delete your account and your personal data, if any content within an account is considered illegal or offensive.
Who do we share your data with?
For our legitimate interests, we may share your personal data with our sub-contractors and agents that we may appoint to perform functions on our behalf and in accordance with our instructions, including IT service providers, payment providers, accountants, auditors and lawyers.
We shall provide our sub-contractors and agents only with such of your personal data as they need to provide the service for us and if we stop using their services, we shall request that they delete your personal data or make it anonymous within their systems.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may also disclose your personal information to third parties:
Profiling or other automated individual decision making
With your consent, we may conduct automated decision making or profiling of a Candidate to adapt our communications to your profile and to improve your access to and use of the Website. This means that our systems make decisions about Candidates without human involvement.
Third party links
Our Website, may, from time to time, contain links to and from the websites of our partner networks, Hirers and affiliates. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that We do not accept any responsibility or liability for these policies, or for any personal data that may be collected through these websites or service, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
Communications and Email Marketing
If you register on the Website, we will only send you information about the Website, for example Zoek Job Matches and Notifications, Zoek Job Alerts, marketing emails informing you of new features on Zoek and Zoek Monthly Newsletters if you opt in to receive these communications, this is actioned on the Website’s registration form. You can also amend your preferences if you wish at any time in the ‘Communications Centre’ section of your account.
All Zoek email communications that can be turned on or off at any time on the ‘Communications Center’ section will also have a quick ‘Unsubscribe’ feature at the bottom of the email, again if you do unsubscribe and wish to start receiving certain Zoek communications again you can change your preference in the ‘Communications Center’ section of your account.
All activity made on the ‘Communications Centre’ is recorded with your preference and timestamp when the preference is made or amended but do be aware that it may take us a few days to update our records to reflect your request.
Please note that once you register and have an account with Zoek you will always receive transactional emails in relation to your account, for example Password Reset and Job Application emails. Transactional emails will only be deactivated when an account is deleted.
Cookies are text files placed on your computer or smart device to collect standard internet log and visitor behaviour information. This information is used to track visitor use of the Website, to compile statistical reports on the Website, activity and to help us make job recommendations that are relevant to you. They also help us to improve the Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the Website to operate.
Where We Store Your Personal Data
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We shall process your personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage. In particular, access is restricted to employees who need to know your personal data, and we use appropriate password protection and appropriate strong encryption electronic measures within our electronic data management systems.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website – any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have a number of rights under applicable data protection legislation. Some of these rights are complex, and not all of the details have been included below. Further information can be found here
You may be able to exercise some of these rights within by amending your preferences on the ‘Communications Centre’ on the Website or by contacting us at firstname.lastname@example.org.
We reserve the right to charge an administrative fee if your request in relation to your rights is manifestly unfounded or excessive.
Retention of personal data
In particular, we shall retain your personal data for as long as you have an account on our website. However, we may also be required to retain personal data for a particular period of time to comply with legal, auditory or statutory requirements, including requirements of HMRC in respect of financial documents.
Or write to us at Data Protection Officer, Zoek Applications Ltd, The Old Shippon, Moseley Hall Farm, Chelford Road, Knutsford, Cheshire, WA16 8RB.