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How To Find Cruise Ship Jobs in Southampton

Published: Friday 29th May 2015

Cruise ship waiting for passengers to board

If you are looking for a career on the waves, then finding a cruise ship job in Southampton is a great place to start your job search.

Southampton port is a cargo and passenger port, and rather oddly, is located 10 miles inland, sitting at the confluence of two rivers – the Test and the Itchen.

Working at sea is more than a job; it is a way of life. It is an opportunity to discover the world, explore different job avenues and develop an exciting and rewarding career.

So why consider a cruise shipping career based in Southampton over more ‘traditional’ cruise ports in Spain, France or Italy? Southampton has been named as Europe’s busiest cruise port and the UK’s cruise industry is continuing to enjoy rapid growth in traffic and revenue as well as a sustained boom. This has been helped by Britain’s holidaymaker’s love of the waves. Each year over 1.5 million people pass through Southampton’s docks in search of a relaxing holiday in a far flung corner. The British love of cruise holidays has brought the country to the top spot as Europe’s biggest cruise market with a whopping 27.7% share of the continental market, ahead of Germany with a 22.5% share and Italy with 14.9%.

The cruise ship industry as a whole currently supports around 11,000 jobs across South East England and contributes around £2.5 million to the local economy.

Southampton is home to global cruise liner companies and serves as a home port for ships from companies including P&O, Celebrity Cruises, Cunard, Princess Cruises and Royal Caribbean. World famous Southampton berthed ships include Cunard’s Queen Victoria and Queen Elizabeth and the prestigious ocean liner Queen Mary 2.

What jobs in Southampton are available within the cruise industry?

Job opportunities range from working in the port and port services onshore or a role on a cruise ship which is home ported in the city.

With cruise lines there are four categories, or locations for jobs. Job roles could be based in the field, ship-based, home-based or shore-based. Categories of jobs available encompass every aspect of ship operations. Here are three different roles which demonstrate the diversity of roles available.

Personal Cruise Expert (shore-based)

This is a shore-based role where successful candidates would be dealing with customers who are either enquiring about booking a cruise or calling to discuss their current booking. It is a role which combines sales and customer service in one. Personal cruise experts are there to ensure each and every customer has a first class journey. You would be expected to achieve sales targets and handle customer queries in line with the cruise line’s policy.

Electrical Technician (ship-based)

The electrical department on a cruise ship comprises of a team of highly skilled people responsible for the maintenance of the ship’s electrical systems including the generating plant and electronic and automated ships’ control systems as well as navigation and entertainment systems.

The Hotel and Hospitality Departments (ship-based)

The ship’s hotel department covers a variety of hospitality based areas on board the ship. Accommodation teams make sure the rooms are kept to the highest standards and front of house staff are constantly on hand to help customers at any stage of their journey. Roles could also include organising or assisting with shore excursions.

The cruise industry is a great industry to break into with roles suitable for a range of backgrounds and skill sets with good salaries and the chance to see the world.

In addition to cruise industry jobs, Southampton port provides many other opportunities. It is the UK’s second busiest container port – handling millions of tonnes of freight per year – and there is also a booming ferry port with crossings to the Isle of Wight.

If you are interested in jobs in Southampton or the rest of the UK, why not try our Zoek App. For faster, smarter recruitment Zoek is the recruitment app that lets the jobs come to you. Available to download for free on iPhone or Android.

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