Is recruitment really one of the least trusted professions in the UK

A man running with a breifcase and another man holding a briefcase and magnet in attempt to take moneyA survey conducted by ALA GAP insurance brokers found that the recruitment industry is one of the least trusted professions in the UK. Shockingly, recruiters managed a score of just 3.18 out of 10, lower than both debt collectors and salespeople.

More worryingly, the report found that this reputation was having an adverse effect on the industry. Seven in ten of those surveyed believed the industry could be better at ‘understanding their requirements’ and could avoid wasting so much time. It’s a sentiment that will strike a chord with many candidates who put time and effort into applying for roles, yet receive no response whatsoever. Which can put a lot of good candidates off using recruitment agencies at all.

Woman on her headset in a customer service roleChoosing the right recruitment agency

But, like any industry, there are good and bad recruitment agencies and recruitment consultants. As a candidate, it’s worth taking the time to research what’s out there and find the best for your needs.

The good news is that the industry is getting better when it comes to customer service. Recruiters know that they have to give candidates a better experience if they want to attract the best talent for the clients.

By researching the best agency for their needs and asking the right questions, candidates can help too. Start by identifying your needs as a job seeker. So, for example, if you’re looking for temporary or part-time work, ask the recruiter is that something they specialise in. You could even go a step further and ask how many candidates the recruiter placed last month and what companies they work with. While this might throw off some, a good recruiter will be able to respond with answers that help you make the right choice.

It seems obvious, but if you’re looking to work in a specific location, then it’s probably best to choose a recruiter with an office in the vicinity. That said, some online agencies, such as Zoek, do have UK wide expertise with clients all over the UK. So whether you’re looking for jobs in London, jobs in Manchester, jobs in Bristol, or jobs in Liverpool, then you can access those opportunities without actually living in that locality. One of the benefits of working with Zoek is that you’re able to tailor you online profile with preferences such as the area where you want to work.

Warning signRecognise the warning signs

Should you pick a bad recruiter, you should be able to see tell-tale signs early on. For example, if a recruitment consultant asks you for a fee upfront, that’s clearly a signal to end that line of enquiry right there and then. Alternatively, if they’re slow to respond to requests for updates or appear to be fobbing you off, go elsewhere. There’s a lot of competition between recruitment consultants and agencies for available talent.

Your consultant is there to guide you through your job hunt and point you in the right direction. If they’re continually putting you forward for jobs that don’t match your needs, then you need to clarify those needs, or ask why they think those roles are a good fit.

By asking the right questions your recruitment consultant can be a great help when it comes to discovering the perfect career move.

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