Skip to main content

We have over 50,000 UK jobs available, so why not start a new job search on Zoek


Customer Service Advisor

  • Location: Birmingham, West Midlands
  • Salary: Up to £8.50 per hour
  • Contract hours: FullTime

Job provided by Randstad


Share this job on social:


About the job

Are you a
People Person? Are you looking for an
exciting opportunity to join a fun and energetic team? Are you interested in a fresh challenge working for a fantastic business?

This central Birmingham organisation is experiencing fast development and is currently looking for temporary
Customer Service Advisors to join their enthusiastic team through this demanding period.

This is not a call centre role although call centre expereince is desired

As an Inbound Customer Service Advisor you will be responsible for being the first point of contact the customer, being on hand to answer any query or question that a customer may have, going above and beyond for all customers in order to offer a resolution.

Whats in it for you?

Great working hours: Monday to Friday 9:00am 5:30pm
Payrate: £8.50 per hour

Key Responsibilities:

High Volume of Calls for Established Client
Handle any concern or complaint a customer may have
Ensuring First time resolutions for customers where possible
Escalating concerns where a resolution is not reached to the appropriate team

Experience Required:

Experience working in a Customer Services role in a contact centre is crucial

Desire to provide outstanding customer service

Excellent communication skills

Strong problem solving capability

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Location

Map

Share this job on social:

close

Before you go...

Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!

Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!