Job provided by Randstad
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About the job
Are you a
People Person? Are you looking for an
exciting opportunity to join a fun and energetic team? Are you interested in a fresh challenge working for a fantastic business?
This central Birmingham organisation is experiencing fast development and is currently looking for temporary
Customer Service Advisors to join their enthusiastic team through this demanding period.
This is not a call centre role although call centre expereince is desired
As an Inbound Customer Service Advisor you will be responsible for being the first point of contact the customer, being on hand to answer any query or question that a customer may have, going above and beyond for all customers in order to offer a resolution.
Whats in it for you?
Great working hours: Monday to Friday 9:00am 5:30pm
Payrate: £8.50 per hour
High Volume of Calls for Established Client
Handle any concern or complaint a customer may have
Ensuring First time resolutions for customers where possible
Escalating concerns where a resolution is not reached to the appropriate team
Experience working in a Customer Services role in a contact centre is crucial
Desire to provide outstanding customer service
Excellent communication skills
Strong problem solving capability
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.