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Telesales Agent

  • Location: Tamworth, Staffordshire
  • Salary: Up to £20000 per annum + Bonus, and Company Benefits
  • Contract hours: FullTime

Job provided by Kenect Recruitment


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About the job

Sales Coordinator

Kenect Recruitment have an exciting opportunity for an experienced officebased Sales Coordinator to join a MultiAwardWinning company who is committed and passionate about what they do. The Ideal Sales Coordinator will be responsible for securing sales opportunities within new and existing customers whilst providing exceptional customer service.
The successful Sales Coordinator will support the Area Sales Managers in a busy, fast paced environment, and w
ill have proven outbound and inbound telesales experience.

Location: Tamworth, Staffordshire
Salary: Up to £20,000 + Bonus + Excellent Benefit Package to include Private Medical Cover, Free use of holiday homes, and more
Contract: Permanent, Fulltime
Working Hours: Monday Friday, 8am 6pm

Responsibilities:

Contact customers via telephone and email to offer new products/promotions and increase the customers overall spend Prospect new business
Manage customer accounts and look for opportunities to promote products Working towards monthly KPIs and responsibly keeping a track of your targets
Updating customer database with amended details, adding new contacts and records Seek out opportunities to upsell on related products via orders placed
Work closely with the Area Sales Manager to book customer appointments Follow up quotations/queries and convert to sales
Handle customer queries and complaints confidently, taking ownership of these Send pricing quotes via email to customers, as agreed with the Area Sales Manager
*Take ownership of your product knowledge to promote products with greater understanding and confidence

About you:

Proven outbound and inbound telesales experience within a fastpaced environment Target driven and successful experience working towards KPIs
Willingness to learn and develop skills Ability to build rapport with all customers
Proven track record of retaining customers Experience overcoming sales objections
Ability to accurately listen and input data Exceptional Customer Service skills
*5 GCSEs AC including Maths & English

Sounds like you? Then call us now on ##### ######to apply or simply email your CV to #####@######.###

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