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Customer Service Advisor

  • Location: Altrincham, Cheshire
  • Salary: £16000 - £20000 per annum
  • Contract hours: FullTime

Job provided by J2 Recruitment


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About the job

This award winning, market leader is seeking a Customer Service Advisor to provide outstanding experience to contractors and agencies in this specialist accountancy company. Working Monday to Friday office hours in friendly offices, not a call centre, you will have an opportunity to develop a long term career in a company that promotes from within with excellent training.

Established over 30 years ago this company has continued to expand and won multiple awards including Investors in People Silver Status, Customer Service Excellence and Best Umbrella Company not once, but twice! 90% of their customers would recommend a friend.

As a Customer Service Advisor you will;

Build relationships with contractors with a friendly and positive approach
Respond to queries via email and telephone
Fully investigated and resolve queries with full ownership
Responsible for administration and keeping contractor details up to date

To be successful as a Customer Service Advisor;

We are interested in seeing candidates with experience as a customer service advisor or any telephone based advisor from a call centre or contact centre environment.

Desire to learn and become an expert in your role
Passionate to develop your career within a company that values and invests in their employees

If you are looking to join a company that truly values their staff and invests in their futures, then look no further. Benefits include 23 days holiday plus bank holidays, annual company bonus, regular social events, regular incentives, local parking, excellent culture, free fresh fruit and refreshments and study support for further development of your career. Basic salary is £16500 to £18000.

Dont delay, apply now for immediate consideration.

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