What
Where
10 miles
£
£

Online Retail Specialist

Surrey

Up to £35000 per annum

Permanent

Are you looking for a more progressive role within the automotive industry?

A role where with previous online retail/personal shopper experience, you can be trained and developed into a senior role.

Our established client is recruiting an Online Retail Specialist for their fantastic company in Surrey! With a company culture that promotes a good worklife balance and the development of their fellow colleagues, this is truly a great stepping stone into a successful career.

The Role:

Helping customers with their online shopping journey part exchange valuation to product selection, configuration and presentation, ordering advice and finance options Overseeing the teams whilst they complete a range of tasks Discussing finance options in regards to the arrangement of test drives and handovers with the companys network Being responsible for online retailing and new workstreams within the team Training, developing and coaching team members Planning resources in advance to support workload, new projects/channels (web chat) Producing reports that interpret data from the online retailers Staying in regular contact with the rest of the team and management Attending monthly meetings with the suppliers and marketing the internal clients

Our Requirements:

Experience working in a Contact Centre Direct Sales/Online retailing experience FCA Qualification Passion and Confidence to succeed within ones role A customer first mindset Ability to multitasks and prioritise tasks, whilst being under pressure Systems and web aptitude Completion of A Levels is preferred (not essential)

Whats on offer?

A basic salary up to £35,000 (depending on experience) with a further annual salary increase. You will be required to work from Monday to Friday, 8:30am to 8:00pm (shift rota) with 1hour lunch, Saturdays from 9:00am to 3:00pm (1 in 4) and Sundays from 10:00am to 3:00pm (1 in 4). Annual bonus (based on company/personal success) Car Leasing/Purchase Scheme Company Pension scheme Onsite facilities heavily subsidised gym, restaurants, free hot drinks Sports and social subsidised gym membership Free Parking Holiday purchase scheme

HCP International is acting as an Employment Agency in relation to this vacancy.

Posted 125 days ago

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