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Helpdesk Support

  • Location: Andover
  • Salary: 1.00-1.00
  • Contract hours: FullTime

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About the job

Provide Customer with overview of installation activity, site-specific information and access to appropriate contacts.
Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established proceduresProvide software service, pre- sales, post-sales or service delivery supportDeliver services, including customized services to large enterprise, complex or corporate accountsUse proactive monitoring procedures/tools to identify problem prevention opportunitiesSchedule and participate in on-site account support meetings both internal and external

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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!