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Resettlement Case Manager

  • Location: Exeter
  • Salary: Competitive
  • Contract hours: FullTime

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About the job

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work. In Social Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.Job Description

We are looking at recruiting a Case Manager to join our resettlement team in HMP Exeter on a Fixed Term Contract until April 2020. You will be working with a range of Service Users, helping them to desist from crime and reach their true potential. As a Case Manager you will manage a caseload of Service Users and complete ongoing assessments and management of each Service Users risks, needs and capacity, opportunity and motivation to stop offending. You will be delivering interventions that support rehabilitation and resettlement, working in partnership with a range of local providers.If you have the skills we’re looking for, this is a great opportunity to make a difference to Service Users in custody at a crucial time in their lives. As a Resettlement Case Manager, your main accountabilities will include:Undertaking assessments of remand and sentenced prisoners and working with the prison and other colleagues to address immediate needs.Undertaking assessments of foreign national prisoners and working with prison and other relevant colleagues to address immediate and ongoing needs.Undertaking assessments and producing Resettlement Plans and reviews, engaging with each Service User and taking account of their risks, needs and capacity, opportunity and motivation to stop offending.Supervising Service Users during their prison sentence and directly delivering interventions that support their rehabilitation and resettlement.Informing, consulting and involving each Service User in determining rehabilitation plans and activities.Taking a co-ordinating role working with colleagues and partners in the prison and the community and engaging peer and volunteer mentors to ensure that Service Users comply with agreed activities and enabling access to resources that support rehabilitation and resettlement.Actively promoting equality and diversity, taking account of each Service Users different needs.Managing risk using prison procedures in appropriate cases.Representing the service in relevant prison and community meetings.Maintaining records in accordance with policies and procedures.Delivering a group work programme (Making a Change – MAC) to prisoners. Engaging and motivating prisoners to take part in sessions and delivering practical skills around several pathways to support a reduction in re-offending.Qualifications

The day-to-day work as a Resettlement Case Manager engaging offenders will draw upon each of the five key competencies: risk of harm, engagement, diversity, communication and teamwork.Essential criteriaExperience of working with offenders and/or disadvantaged people.Working knowledge and application of relevant legislation, research and policies around Offender Rehabilitation Act and Offender Management.An understanding of the importance of risk assessment and management.Strong commitment to engaging service users and passionate about supporting them to stop offending and transform their lives.Ability to engage Service Users to support their rehabilitation and enable the reduction of re-offending.Good organisational skills, an ability to organise and manage multiple tasks successfully whilst working under pressure and to meet deadlines.Good verbal and written communication skills, including the ability to produce Rehabilitation Plans, breach reports etc.A positive approach and commitment to both team and partnership working.Desirable criteriaAn understanding of models of evidence and methodologies in relation to offender rehabilitationSkills in risk assessment and management and evidenced based decision making.Experience of engaging offenders or other socially excluded groups.Demonstrable engagement skills including interviewing and motivating skills.Experience of writing supervision plans or reports.Skills gained from experience of partnership working.Resilience and a strong work ethic.You will need to be flexible in your working hours, including some evening and weekend work to meet the needs of service users.If you’re successful you will be required to consent to relevant checks by the Disclosure Barring Service and Ministry of Justice.Ex-offenders must be able to demonstrate a minimum period of 12 months constructive crime free lifestyle prior to being considered for this role.

Additional Information

BenefitsSalary £20k-£22k27 days annual leave + bank holidays, rising to 33 days with service.We will match your annual leave entitlement (up to 33 days) from your current employer when you join us.Pension scheme with matching contributions of up to 4%Discounted shopping opportunitiesNo agencies please.Please note the closing date for applications is 20th January 2019.



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