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Customer service Advisor

  • Location: Edinburgh
  • Salary: Negotiable
  • Contract hours: FullTime

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About the job

Customer Service Advisor Permanent, Monday start.

£16,800 per annum

We have exciting opportunities now available for top performing customer advisors within a Customer Service environment dealing with Fashion brands !

Working Hours: 40 hours contact

A good benefit package as below:

Perkz: employee benefits scheme that works with the best UK retailers

Learning and Development courses

Career opportunities within the account

Monthly incentives

Responsibilities and results:

To respond to all customer enquires within given timescales, efficiently and effectively.

To develop and maintain a full knowledge of client products and services.

To be able to recognise when a problem or query should be transferred to another department or a more senior member of staff.

To deal with all correspondence as requested/required.

Logging of all calls accurately and in line with procedure.

Knowledge and skills required are:

Fluent in English.

Experience of or aptitude for Customer Service.

Good organisational skills.

A working knowledge of MS Word / Excel

Excellent communication skills and the ability to remain calm in all situations.

Ability to work on own initiative and under pressure in order to achieve deadlines.

Please apply online today or get in touch with me Kirsty Dallas Interviews this week!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!