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Inbound Customer Service

  • Location: Milton
  • Salary: Per Annum
  • Contract hours: FullTime

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About the job

Customer Service Advisor Position Available- £18,000 – ASAP START! Based in Milton Keynes

Are you looking to gain experience within a well-established company? Are you looking for that next step, to develop your current skills further? Do you want to work for a Company with a great training programme and career progression opportunities? Are you available to start immediately?

Our client is a global organisation serving hundreds of clients in more than 80 countries. They make it possible for millions of people to use their payments solutions including credit, debit, prepaid and merchant services.

They are currently recruiting forCustomer Service Representativesto join their existing busy and exciting team in Milton Keynes on a full time, permanent basis.

As a Customer Service Representative your main responsibility will be to answer inbound queries from our customers, building & maintaining customer relationships and updating internal systems. This is a purely inbound customer service role withNO SALES.

You will need to have flexibility to be to work various shift patterns across 40 hours a week between the hours of 6am and 11am Monday to Sunday. In return they offer a great benefits package, a competitive salary and immediate start dates.

They are offering a competitive salary plus excellent benefits, with immediate start dates available.

The perfect Candidate will have…

Had previous experience of working in a customer service role (this includes
Excellent communication skills
Be Computer literate
Be enthusiastic and flexible with the ability to work as part of a team

Role and its responsibilities…

Processing credit card payments
Providing assistance with balance requests, password set up and all general customer requests for information concerning the product
Escalating any potential problems and feedback from customers to the management team
Resolution of non-technical queries

Great Customer Benefits below…

As well as a competitive salary, ongoing training and a fast paced, fun working environment this role comes with the following benefits:

29 days holiday, including bank holidays (With the option to buy/sell an additional 5 days)
Peoples Pension scheme
Childcare voucher scheme
On-site canteen
Eye Care Vouchers
Medi Cash Plan (On completion of 6-month service)

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your CV and application for this role will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. However, to keep up to date with all our recruitment activity, please follow us on Twitter, like us on Facebook and check out our vacancy page on our website.

Smart Moves Recruitment is an Equal Opportunities Employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!