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About the job
We are currently recruiting for a Japanese speaking Customer Service Agent to join a leading sportswear company based in Middleton. You must be fluent in Japanese and be able to liaise with English colleagues and customers.
Duties will include
Responding to inbound calls from customers and clients
Processing order details onto the computer system
Liaising with customers in both your own language and English either via the telephone or e mail.
Checking product availability
Chasing delivery information
Ideally you will have previous experience within a call centre environment or administration.
Due to the nature of the company and it's customers we are looking for a Japanese adviser who is fluent in their chosen language as well as fluent in English.
The hours of work are varied Monday - Friday between 8:00am and 8:00pm, however you will be required to work either Saturday or Sunday 9:00am-5:00pm.