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Ocean Freight Import Customer Service

  • Location: Birmingham
  • Salary: 20000-28000
  • Contract hours: FullTime

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About the job

SEAFREIGHT OPERATOR – FREIGHT FORWARDING/IMPORTS & EXPORTS

OFFERING A SALARY OF £20K TO £25K DEPENDING ON EXPERIENCE.

Based in Birmingham

Global Freight & Logistics Organisation

We are working with a global freight forwarding organisation who are seeking to recruit an SEAFREIGHT OPERATOR to work in their Birmingham based operation. The role requires a customer service focused individual who possesses excellent communication skills.

The successful candidate will be required to handle SEAFREIGHT shipments for FCL & LCL's from;

Responding to customer enquiries
Quoting customers, and making bookings,
Liaising with Shipping Lines,
Arranging collections and deliveries,
Managing customer expectations,
Resolving any issues and answering queries
Processing Shipping Documentation & Completing Customs Clearances,
Billing out and invoicing

This position requires a candidate who has previously or is currently working in Freight Forwarding operations handling Oceanfreight shipments and who is hard working and can communicate across all levels with customers (internal & external) as well as carriers and suppliers.

An excellent opportunity working for a Global Freight and Logistics operations.

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