Contact Centre Advisor Permanent£17,500 basic plus company bonus scheme RushdenKey responsibilities will include but are not limited to:Ensuring that that you are offering a first class experience to all customers.Inbound and outbound calling to customersTracking customer ordersUsing bespoke systemsWorking to tight deadlinesAnswering customer queries Upselling additional productsAchieve individual performance targets and standards set.Actively promote prices, products and services We are looking for someone with: Experience in a customer service environmentHappy to make outbound calls to customers Able to work in a fast paced environmentA professional telephone manner and confident on the phone Excellent customer service skills If you feel you have what it takes, please apply today because we'd love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!
Posted 19 days ago