10 miles

Personal Travel Expert - John Lewis Reading


Competitive salary plus perfomance related pay


We Live and Love Travel.... Do you? If so, we have an exciting opportunity for an experienced travel agent to join us as a Personal Travel Expert to our John Lewis Reading Store. Start Dates: 13th May or 10th June Theres a very simple reason why Kuoni consistently tops the awards. Its thanks to our outstanding Travel Experts who go the extra mile to craft the perfect holiday thats unique to the customer - its what we are famous for!Kuoni holidays dont come off the shelf; they are tailor made and crafted to suit the individual needs of the customer while offering exceptional customer service. This can be delivered face to face, over the phone, via email or online chat.We believe the best advice comes from personal experience, from someone who knows the destination inside out. They have felt it, tasted it, swam in it and basked in its glory…. Do you agree?As a Personal Travel Expert you will be delivering a personal service on a daily basis and your aim will be to inspire and create excitement for the customer by designing a holiday to match their interests, tastes and spend and of course, created with absolute commitment to quality.  Alongside exceptional customer service, you will work towards monthly sales targets and create relationships with trade partners.Our stores are open seven days a week with a requirement to work 37 hours across 5 days which will include a selection of shifts including evenings and weekends. Opening Hours:Mon - Fri: 9.30am - 6.00pmThursday: 9.30am - 8.00pmSaturday : 9.00am - 7.00pmSunday: 11.00am - 5.00pmOur desired applicant will:o   Be passionate and enthusiastic about travel (with first-hand experience of several  longhaul destinations)o   Have excellent communication skills -  can not only talk to our customers but listen to them; building a relationship while you build their dream holidayo   Have a good knowledge of the travel industry & experience in selling tailor-made holidayso   Be driven to achieve in a sales and service environmento   Manage own time effectively; theres a lot to do before, during and after the customer journeyo   Be self-motivated and dedicated to follow up on enquirieso   Committed to delivering outstanding customer serviceo   Adaptable and be flexible in an ever-changing and Omni-channel environmento   Be a team player and continually strive to improve  own knowledge and skillsIf you feel you have the Kuoni-ness that we are looking for and would like to join us there are many benefits that you can expect in return for hard work, dedication and delivering outstanding service, such as - o   You will travel the world, you will sell the world. Youll learn about the destinations and products that you are selling first-hando   A welcoming and positive working environment, engaging and enthusiastic colleagueso   Competitive starting salary (£17,000 - £19,000 depending on experience) plus generous uncapped performance related pay (sales and service)o   Comprehensive induction training programme at head office and regionallyo   Sales Incentive rewards & recognition programmeo   Discounted personal travel, holiday prize draws and free annual travel insuranceo   The opportunity to grow and develop within the business

Posted 13 days ago

Similar Jobs