About the job

Rewards and Benefits Administrator

Up to 26,000

Rushden, Northamptonshire

I am currently seeking a Rewards and Benefits Administrator for my client in Rushden, Northamptonshire.

08.00 and 18.00 between Monday and Friday. A 7.5 hour shift pattern is in operation between those hours.

Reporting in to the Benefits Team Leader the post holder's key responsibility is to process transactions and deliver effective and efficient reward and benefit administration to all employees. The post holder will be a subject matter expert for all employees, the provider and also to work closely with the Centre of Excellence to drive through continuous process improvements. The successful applicant will also be able to answer reward and benefit call and e-mail in a timely manner, in line with the agreed SLA and ensure payments to third party providers are made within the agreed deadlines and reconcile files prior to submitting payments and sending to provider.

Skills –

Previous experience of Rewards and Benefits Administration, flexible benefits experience is desirable.
Ability to effectively communicate at all levels, good listener, calm manner and clear speaker
Able to demonstrate customer relation skills
To be able to prioritise workloads and meet tight deadlines
Able to demonstrate strong administrative and call handling skills
Ability to demonstrate strong personal integrity
Have a good working knowledge of Microsoft Office (Word/Excel/Outlook)
Ensure compliance with Data Protection Act at all times
Able to work using own initiative, showing attention to detail and customer focus
Shows an organised, methodical approach to their work and can demonstrate previous experience of effectively dealing with difficult people in a professional manner

Due to the large volume of applications I receive for my roles, unfortunately I cannot respond to every application. However, I will come back to you within 24 hours if I can arrange an interview for you with my client.

Please do not be despondent if I don't call you about this role - I will be doing my best for you behind the scenes

Location