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Customer Service Advisor

  • Location: SG13 9SD
  • Salary: Starting salary of £17,000 + Benefits
  • Contract hours: FullTime

Job provided by Hired Online


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About the job

Customer Service Advisor based in Central Hertford offering a starting salary of £17,000 + Benefits + Training

What we offer:

Starting salary of £17,000
Full training
Opportunities for promotion
Friendly team with offices based in the centre of Hertford
Within easy walking distance of train stations and bus routes
No cold calling and minimal complaint handling

The role of Customer Service Advisor:

Answering calls in an efficient and friendly manner
Checking availability in the chosen restaurant
Accurately booking tables, meeting customer and restaurant requirements
Proposing solutions where chosen requirements are not available
Sending email booking confirmations
There are no outbound sales calls and minimal handling of customer complaints

The ideal Customer Service Advisor:

You will need a proactive nature, a strong work ethic and good literacy skills
While full training will be provided, some experience in dealing with people is desirable
A professional telephone manner
Flexibility to work a variety of planned shift patterns

Working hours:

Our offices are open between 9am and 9pm, 7 days a week
Full time, working a 40 hour week on a rota basis between these times
Rotas are published well in advance so you can plan your free time
You will need to be available to work some mornings, evenings and weekends

About us:
We are an established one of a kind company based in central Hertford. We manage the table bookings for some of the UK's top restaurants. With a team in excess of 60 and 5 years’ experience under our belt, we are a highly regarded provider of outsourced services within the sector of fine dining.
Our friendly team are trained to offer excellent customer service, helping our clients to keep their restaurants full.

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