Skip to main content

We have over 50,000 UK jobs available, so why not start a new job search on Zoek


2nd Line Technician Stockport £28K

  • Location: Stockport, Greater Manchester
  • Salary: £25000 - £28000 per annum + Benefits
  • Contract hours: FullTime

Job provided by Adria Solutions Ltd


Share this job on social:


About the job

2nd Line Technician Stockport, Cheshire

I have an amazing opportunity for a 2nd line technician to join a global marketing and customer communications company based in south Manchester.

You will interface to the vendors by telephone, email and using remote control software, where you will provide an excellent service to end users and set expectations based on agreed processes.

The contract is permanent with a 6 month probationary period. The working week is based on 40 hours across a varied shift pattern and there will be an oncall requirement as part of the incident response team.

Key Activities:

  • As a technical lead you take care of realistic estimates
  • Server installation and management
  • Network and Active Directory management
  • Windows Desktop, Apple Mac, mobile and VOIP installation and management
  • Satellite office on and off site and installations and support
  • Direct end user support providing quality customer service
  • Monitor, diagnostic testing and forensics
  • Vendor liaison and support escalation
  • Software management and repair
  • 2nd line support to the service desk
  • Incident response

Essential skills and specialist knowledge:

  • Minimum 4 years experience in similar role and time pressured environment
  • Decision making
  • Windows Sever; Windows Desktop; Exchange; AD Full Administration
  • SAN, Virtualisation; Network and back up Technologies
  • Terminal Services or Citrix
  • Technical documentation skills
  • Full driving license must be held
  • Proactive; reliable, punctual, selfmotivated
  • Problem solving and attention to detail
  • Excellent writing and oral communication
  • Good sense of humour, team player, innovative and a wide interest in new technology and techniques

Desirable Technical Skills:

  • Mac OSX
  • Linux
  • LANDesk
  • Interprise Vault
  • VM Ware
  • Cisco Switch Administration
  • ISO 27001 and PCI DSS

2nd Line Technician Stockport, Cheshire

If you would like to be considered for this opportunity please send your CV to #####@######.### or give me a call on ##### ######.

2nd Line Technician Stockport, Cheshire

Location

Map

Share this job on social:

close

Before you go...

Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!

Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!