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Customer Service

  • Location: Stockport, Greater Manchester
  • Salary: Up to £17500 per annum + £23K OTE
  • Contract hours: FullTime

Job provided by Time Recruitment


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About the job

Job Role: Customer Service

Job Location: Stockport

Job Salary: £17.5K with an OTE of £23K

Job Hours:

Monday to Friday: Either 9am5pm or 12pm8pm

1 Saturday every 4 weeks: 9:30am 2:30pm

Are you looking for an opportunity to work within one of the biggest insurance companies in the UK, who sponsor various sports personalities and have a huge presence in the health insurance industry? If so, this may be the right role for you.

Our client is looking for a number of customer service individuals to join their large, modern office space in Stockport, working in their Health Insurance department. You will be speaking to customers who have made online enquiries for health insurance quotations, and require the assistance of a sales advisor to obtain this. You will be expected to introduce the customer to the company, check over their personal information, ask some eligibility questions and then transfer them over to the sales team.

This is a target based role, however, the quality of the call is the most important part of the role, with the companys reputation being one that supports their customers and staff, providing an unmatched level of service.

The staff benefits are fantastic, including health insurance, discounted gym memberships, a quality pension and 25 days holiday (not including bank holidays)

Requirements of a Customer Service candidate is:

Excellent phone manner

Being driven to offer a high quality service in a professional and timely manner

Resilience to work towards monthly targets and regularly achieve them

Attention to detail, getting things right first time and minimising errors.Health Insurance, Life insurance, protection, insurance, nonadvised, critical illness, CIC, customer service, commission, incentives, stockport, cheadle

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