Job provided by The ONE Group
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About the job
IT Support Analyst
Our client is a rapidly growing agricultural organisation who are seeking to appoint an IT Support Analyst to join their Infrastructure Team in their Cambridge office.
You will have experience in providing 1st/2nd line support as well as logging, monitoring and resolving helpdesk issues via telephone and deskside when required. You will also be tasked with depolyment/upgrades of client installations and builds (laptops, tablets, phones, etc.) as well as proactive and reactive infrastructure maintenance.
o Windows 7, 10
o Microsoft Office 2013, 2016
o iOS, Android
o TCP/IP, Active Directory
o Antivirus deployment
o Office 365
o Support case management, HP, Microsoft, BT, etc.
o Mobile device management administration
o Hardware setup, administration and deployment to staff
Laptops, Desktops, Printers, Tablets, Mobile Phones, etc.
o Working with BT to support the Network
o Update asset register
o Backup and disaster recovery procedures
o Administration of Office 365, Exchange, OneDrive, SharePoint
o DHCP, DNS, Azure
o Microsoft Server knowledge, file share etc.
o Experience working Data Security and GDPR
o ITIL qualification
The ONE Group With offices in Northampton, Peterborough and Cambridge our recruitment divisions include; Accountancy, Executive, HR, IT, Office, technical and Executive recruitment. The ONE Group are the largest independent recruitment businesses across, Northamptonshire and Cambridgeshire.
Our recruitment experts provide specialist consultancy staffing services to some of the leading household brands across the Midlands and East of England. We pride ourselves in adding value to any recruitment experience.
The foundation of our success comes from our high level of customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.
This is recruitment as it should be.
For more information, call us or visit our website at ######.###.
1st Line Support, IT Engineer, IT Support, IT Helpdesk, Service Desk Analyst, Helpdesk Analyst, Desktop Support, IT Field Engineer, 2nd Line Support,