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Collections Advisor

  • Location: Manchester, Greater Manchester
  • Salary: £20000 - £25000 per annum
  • Contract hours: FullTime

Job provided by J2 Recruitment


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About the job

A Market leading challenger lender who consistently win multiple awards such as Fastest Growing Companies, this company are experienced an extended period of growth where progression is key.

Collection Advisors will join a Fast Track 100 lender who now have over 170 employees. The company have built a culture and environment that breeds success and can offer a longterm career with excellent progression and development opportunities. Additionally, Collection Advisors can look forward to going to work each day at the companys state of the art offices in Manchester City Centre.

As a Collections Advisor, you will be responsible for:

Delivering a brilliant customer experience while making inbound and outbound calls to customers who have fallen into arrears.
Dealing with your own caseload of customers
Building longlasting relationship while rehabilitating the customer and ensuring no further arrears.
Showcasing high levels of empathy and determination

What we look for in a Collections Advisor:

Experience as a B2C Collections Advisor or experience in a B2C collections environment
Experience working within a regulated environment
Excellent communication skills and the ability to build rapport
A positive attitude coupled with a cando approach

In return for your efforts as a Collections Advisor, you will be rewarded with an extremely competitive salary of £24,000 + bonus of up to £800 per month. Benefits Healthcare cash plan + 23 days holiday increasing with service + Life Insurance + Regular Incentives.

Interviews for this opportunity are taking place immediately, with a flexible start date on offer for the right candidate so do not delay.

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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!