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About the job
Are you a team supervisor with sales experience keen to take on a new challenge? Are you driven and motivated and ready to share this passion with your team?
We are currently recruiting for a sales supervisor/ new business supervisor to lead a team of 6 sales staff for a client in Coventry. You will be responsible for coaching and mentoring the staff on a day to day basis and all management duties. The team have KPIs which if they meet you can earn an extra 25% on top of your annual salary.
Your Responsibilities would be
Achieve individual, team and Company Key Performance Indicators (KPIs)
Support the Direct Sales Manager with projects and business initiatives to improve the business and customer journey
Inspire and motivate team members to perform
Conduct performance reviews, through one to ones, annual appraisals and team meetings
Ensure the team activities are effectively time managed to ensure sales results are maximised and targets met
Managing activity through the CRM system, ensuring tasks are kept up to date
Developing sales strategies to guarantee success and growth
Actively work to improve customer retention by effective management of customer migration and customer satisfaction
Responsibility of all people related issues. This includes absence and attendance management of all staff, disciplinary and grievance management
Ensure the team is uptodate with the latest product knowledge/system procedures etc.
Responsible for identifying training and development needs and organising relevant training and coaching
Provide weekly/monthly reports for the Direct Sales Manager which measure the success of each campaign
Your Skills/ Experience
Proven experience of managing a sales team this could be in a retail environment, as long as you have experience managing staff performance
Experience of working in a busy telesales environment
Demonstrate leadership skills
Excellent interpersonal skills
IT skills covering Microsoft Office including Word, Excel and Outlook
Knowledge of the hair and beauty industry would be advantageous
Benefits to you
Salary of £20200
Working hours: Monday to Thursday 9.00am 5.30pm & Friday 9.30am 5.00pm
Commission structure is up to 25% capped monthly (based on annual salary paid monthly)
Full training provided
This is a fantastic opportunity for someone to make a huge difference in a team and see the benefits quickly!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.