10 miles

Service Desk Team Leader London £30k - £35k

London, Greater London, England

£30k - 35k per year + .


Service Desk Team Leader


£30,000 - £35,000

Our client is looking for an experienced Service Desk Team leader to join a high-profile site in London. This is a role will be responsible for managing a team of 6 based both in the UK and remotely in Asia.

You will need to enable the team to perform at its best. The team is s (hardware, software, configuration, laptops and other mobile devices, active directory and file servers.)

Ideal candidate:

* Day to day management the service level deliverable
* Develop training plan to enhance team knowledge
* Excellent problem-solving skills.
* Responsible for business customers technical resolving across cloud, AV and ICT including few internal end user computing issue
* Engage with customers and internal customer representatives with regards to operational deliverables, pain points and challenges
* Cloud computing - Knowledge with AWS, Microsoft environment (Office 365 and Azure)

Experience Requirements:

* College Diploma or bachelor's degree preferred.
* A minimum of 2 years' experience in leading support team. A technical background preferably from technology area (Cloud and AV& ICT would be advantage)
* Excellent verbal and written English communication skills.
* A good understanding of support and customers service process.
* Innovative, creative and decisive.
* Strong computer skills (Microsoft Office: Word, Excel, Power-Point).
* Self-motivated and a determination to surpass performance goals.
* Be a team player and a leader
* Ability to work under pressure in a fast-paced environment.

Interested in this amazing challenge? Contact Will with your updated CV william@corecruitment.com

COREcruitment are experts in recruiting for the service sector. We currently have over 700 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia. To view other great opportunities please check out our website at COREcruitment or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.

Posted 28 days ago

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