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Reporting Analyst

  • Location: Epsom, Surrey
  • Salary: Up to £27000 per annum
  • Contract hours: FullTime

Job provided by Parkside Recruitment


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About the job

My client is looking for a
Reporting Analyst to join a well established brand, who will responsible for the analysis and reporting aspect of the department ensuring exceptional customer service is delivered. The offices where the successful candidate will be working are amazing and the company provide excellent benefits including discounted food and an onsite gym.

Location: Burgh Heath

Salary: Up to £25,##### ######Hours: Monday to Friday 09:00 to 17:30

Key duties

Responsible for supporting the team leaders with analysis and reporting
Building dashboards and presentations to do reports on
Providing operational support when needed via telephone or case management
Design and develop metrics to drive key business decisions
Provide a link between the enterprise data and management
Monitoring key struggle points
Taking responsibility to make decisions on how to resolve a customers issue
Building relationships with the centre networks and customers
Finding solutions to issues and tracking issues through reporting
Making sure data and calculations are accurate

Key requirements:

Essential

Good influencing skills
Strong excel skills
Microsoft Office skills
Ability to prioritise
Exceptional communication skills
Good critical thinking

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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