Job provided by Nigel Frank International
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About the job
Support Technician £30K with bonus London!
Looking for an enthusiastic support technician in London to join a great team!
The position requires good allround computing skills (gained within a formal academic environment and/or through some fulltime work experience). The role comes with a huge opportunity for an individual who is looking to move up the career ladder and wants to learn and have firsthandson experience on AWS Cloud Product & Services. As a result, the position requires a passion to understand new technologies and demonstrate an eagerness to grow.
The position also requires strong analytical and problemsolving skills with high attention to detail.
You need to be able to identify, troubleshoot and fix Desktop PC user problems and other Network (LAN/Internet) issues. Good Knowledge and hands on experience with Microsoft Products is also required from Windows 7 10 to Windows Server 2012.
A good communicator at a nontechnical & technical level to work with a diverse group of office users and should be able to document your work thoroughly.
User administration (setup and maintain user accounts on a Domain Controller, Password &
Maintain Internal Infrastructure (PCs, Laptops, Physical & Virtual Servers, Storage devices (SAN/NAS) Network Switches, Router, Firewall etc).
Troubleshoot, repair or replace hardware in occasion of hardware failure.
Monitor system performance & backups (create a backup and recovery policy).
Install new softwares, security patches and updates.
Implement policies for the use of the computer system and network.
Setup security policies for users. A sysadmin must have a strong grasp of computer security (e.g. firewalls and intrusion detection systems).
Experience and skills required
Good working knowledge & hands on experience in troubleshooting of:
Desktop/Laptop/Server hardware troubleshooting
Microsoft Windows Operating system (PC & Servers)
Microsoft Office Products (Word, Excel & PowerPoint)
Working knowledge & hands on experience of Windows Domain Controller:
Active directory users management
Working knowledge of LAN devices, networking, protocols (TCP/IP, DNS, DHCP, HTTP, SMTP etc.) and firewalling principles.
Good knowledge of performing remote troubleshooting through diagnostic techniques and pertinent questions
Excellent communication skills (verbal & written i.e. face to face, over phone and email)
VMware vSphere and Virtualisation knowledge
Microsoft Certifications e.g. MCSA/MCSE
Knowledge of Microsoft Office 365 Products e.g. SharePoint Online, OneDrive for Business
Scripting skills e.g. PowerShell
Knowledge of Microsoft Windows Server 2012 & 2016
Knowledge of Apple OSX & iOS experience
Good understanding of mobile devices and other tech products
Healthcare / Life insurance
Income protection cover
To apply for this role, please submit a CV and cover letter clearly demonstrating how you meet the requirements for the role to #####@######.### or click apply now.