What
Where
10 miles
£
£

Customer Service Clerk

King's Lynn, Norfolk

£17500 - £24500 per annum

Permanent

This role will be telephone based dealing with mostly incoming telephone enquiries. Your duties will involve offering their customers a complete customer care package. This will cover a wide range of subjects in connection with their customers insurance with the emphasis on helping customers with their policy enquiries.

Starting Salary: £17,500 £20,000 depending on experience

Potential Earnings: Up to £24,500

Bonus Payments: Up to £250 per month subject to performance

Location:

East Winch PE32

North Lynn PE30

Requirements:

They are looking for people who enjoy interacting with a variety of different people, and are comfortable doing so over the phone. Youll need to be a motivated, committed and reliable individual who thrives on going the extra mile for customers.

Successful applicants must also be customer focused and able to work in a high paced, versatile and dynamic team. Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential.

The Role:

Your duties will involve offering their customers a complete customer care package. You will deal with mostly incoming telephone enquiries covering a wide range of subjects in connection with their customers insurance. These may include discussions about outstanding paperwork or payments, processing the many changes customers may wish to make to their policies, cancellation requests and also dealing with any general enquiries they may have. Successful candidates will receive full training on their range of products, how best to meet their customers requirements and how to use the computer system.

Opportunities to earn generous bonus payments by reaching performance related targets are also available.

Normal Working Hours:

Monday to Friday 9am to 5:30pm all year round

Saturdays 9am to 1pm or 9am to 4pm

Saturdays are worked on a monthly rota where you might work every other Saturday or fewer.

Career Opportunities:

This is a rapidly growing business providing plenty of career opportunities for the right candidate.

If youre hungry for progression and would like to move into management this could be just the place for you.

Staff Benefits:

38 days holiday (including Bank Holidays)
A transparent monthly bonus system
Full and extensive training provided
Excellent promotion prospects
Fantastic social events
Excellent facilities
Free parking
Subsidised canteen (East Winch Only)
Numerous competitions, daily, weekly and monthly
Smart dress code
Be part of a successful team and help drive the company forward.

Apply now and begin your new career with this business.

Posted 15 days ago

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