Customer Service Clerk
King's Lynn, Norfolk
£17500 - £24500 per annum
Starting Salary: £17,500 £20,000 depending on experience
Potential Earnings: Up to £24,500
Bonus Payments: Up to £250 per month subject to performance
East Winch PE32
North Lynn PE30
They are looking for people who enjoy interacting with a variety of different people, and are comfortable doing so over the phone. Youll need to be a motivated, committed and reliable individual who thrives on going the extra mile for customers.
Successful applicants must also be customer focused and able to work in a high paced, versatile and dynamic team. Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential.
Your duties will involve offering their customers a complete customer care package. You will deal with mostly incoming telephone enquiries covering a wide range of subjects in connection with their customers insurance. These may include discussions about outstanding paperwork or payments, processing the many changes customers may wish to make to their policies, cancellation requests and also dealing with any general enquiries they may have. Successful candidates will receive full training on their range of products, how best to meet their customers requirements and how to use the computer system.
Opportunities to earn generous bonus payments by reaching performance related targets are also available.
Normal Working Hours:
Monday to Friday 9am to 5:30pm all year round
Saturdays 9am to 1pm or 9am to 4pm
Saturdays are worked on a monthly rota where you might work every other Saturday or fewer.
This is a rapidly growing business providing plenty of career opportunities for the right candidate.
If youre hungry for progression and would like to move into management this could be just the place for you.
38 days holiday (including Bank Holidays)
A transparent monthly bonus system
Full and extensive training provided
Excellent promotion prospects
Fantastic social events
Subsidised canteen (East Winch Only)
Numerous competitions, daily, weekly and monthly
Smart dress code
Be part of a successful team and help drive the company forward.
Apply now and begin your new career with this business.
Posted 15 days ago