10 miles

Property Consultant (Self Employed)




Purpose of theroleOur Property Consultants are the local face of Sykes responsible for building and maintaining the Sykes portfolio in their local region. This involves meeting potential owners to Sykes, impressing them with our expertise to ensure that the owners sign up to Sykes whilst also ensuring that all properties are a good match with the Sykes brand and will ensure our customers have a fantastic holiday. Please be advised that this role requires weekend working. 
=       In-depth knowledge about local area, includingproperty market and holidaymaker demographics
=       Strong track record in sales and negotiation
=       Strong organisational skills able to manage diary and return paperwork within SLA deadlines
=       Good knowledge about components of a greatholiday property
=       Able to build a rapport quickly
=       Commercial approach and mind-set
=       Access to own transport, laptop and own drivinglicense               
=       Basic photography skills
 CoreAccountabilitiesThe post holder will be a constant role model for the Sykes values, and ensure they become a way of working for the whole team giving every customer (internal and external) a World Class Customer Experience. Their role includes identifying, sharing and spreading best practise throughout the business, and demonstrating excellent teamwork.They will ensure that all decisions are based on theachievement of the Company Strategic Pillars.They will be accountable for delivery in the followingareas:
=    Conducting property visits with potential andexisting owners to assess properties, take photographs and note features toaccurately and attractively represent the property on our website and inmarketing material
=     Quickly build a rapport with potential property owners selling the benefits of Sykes and the services we offer
=      Identify key reasons as to why an owner may sign with Sykes and any potential obstacles ensuring these are overcome during the visit
=     Maintain an up to date electronic diary toensure new visits can be booked in promptly and in accordance with ServiceLevel targets
=     Complete accurate and precise write ups for eachproperty to maximise bookings for the property
=     Ensuring a high level of retention in the local property portfolio proactively dealing with any concerns from local owners to a high level of  satisfaction
 Any other duties as are within the scope, spirit and purposeof the job as requested by your line manager.Note: This RoleProfile reflects the present requirements of the post. As duties andresponsibilities change and develop the role profile will be reviewed and besubject to amendment in consultation with the post-holder.
=    Recommend changes to systems and procedures toimprove the efficiency of the site operations. Continually review operationalpractices to ensure best practice is delivered at all times.
=    Work in accordance with the Data Protection Act(1998) and to ensure all new systems and data are secure.
 Colleagues in the department may have access to material which isconfidential or commercially sensitive in some way. It is a condition of theircontract of employment that they use great discretion at all times and ensurethat no confidential material is leaked from the department to unauthorizedmembers of staff, customers or owners.
 Key PerformanceIndicators
=       Meeting SLA targets for enquiry visit times
=       Returning documentation promptly
=       Conversion of visit to contract
 PersonalAttributesLiving by our Values of:
=       Driving Innovation and Change
=       Achieving Together
=       Communicating Honestly
=       Growing and Learning
=       Earning Trust     
 Other personalattributes are:
=       Driven to succeed
=       Motivated to achieve targets
=       Commercial mind-set
=       Customer-service orientated
=       Passionate about the local area and promotingself-catering holidays to that area
=       Well organised and reliable
=       Excellent communication skills
 Our VisionTo be the Number One provider of UK holidays by 2020 

Posted 21 days ago

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