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Operations Manager

  • Location: Milton
  • Salary: £40000 - £50000 per annum benefits
  • Contract hours: FullTime

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About the job

Operations ManagerPermanent£40,000 - £50,000Milton Keynes Your role will be to manage the output across multiple accounts within our business centre in Milton Keynes. The teams working on each account will be working to agreed service levels for which you will be responsible for ensuring processes are in place to reach. The overall purpose of the role ensure that clients are delighted with our work and the team are performing to their potential. The salary paid is dependant on experience, plus benefits. Key responsibilities will include but are not limited to: The recruitment, motivation and development of the team(s).The implementation of new projects.Working with key stakeholders both internally and externally to ensure expectations are realistic and met.Maintain an environment of best practice ensuring attention to detail in every task.Ensure all key processes are mapped and the SLA's in place are measured, monitored and reported on.Setting and managing key performance indicators for the team, in line with clients' expectations.Ensuring margins are maintained and budgets are achieved. We are looking for someone with: Proven Operation Management experience of working in a business to business, outsourced environment.Demonstrable managerial experience across a diverse team of people and clients.Disciplined and focused with extremely good administrative skills.Knowledgeable people manager, au fait with performance management methods and motivating techniques.Professional and polished with excellent presentation skills (both orally and in writing).Passionate about service, with strong ownership and accountability. If you feel you have what it takes, please apply today because we'd love to hear from you! WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.



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