10 miles

Teelesales Executive

Coventry, West Midlands, England

£8.50 - 9.00 per hour + Ongoing Temporary Role


Quest are on the hunt for a confident, focused Telesales Executive to join our wonderful Coventry based Client.

Telesales Executive

Full-time with Immediate Start

Hours 9am - 5pm Monday to Friday


Main Responsibilities:

* Outbound prospect calling, sales and promotional calls (commission earned on new business)
* Maximising sales opportunities through telesales
* Dealing with inbound calls, including customer enquiries and complaints
* Handling of enquiries via email and responding in a positive and professional manner
* Complaint ownership/handling to resolution
* Maintaining customer accounts via our SAGE 200 CRM system (full training will be given)
* Creation of flyers and promotional materials (Microsoft Office experience essential)
* Spot potential expansion in form of changing status to academies or federations
* Referring leads to sales team for Customers within their area
* Sourcing new customers and maintaining customer accounts within own area

What we are looking for:

* A confident experienced Telesales person with excellent customer service skills to work as part of a team in what can be an extremely busy office especially during our busiest period from July to September
* Excellent spoken and written communication skills
* Attention to detail and good time management
* Sensitive handling of complaints and problem solving
* Confident and persuasive manner
* Ability to effectively multi-task and handle multiple enquiries efficiently
* Outgoing and trustworthy manner
* Working knowledge of Microsoft Office is essential
* Someone with a positive attitude and a strong ability to motivate themselves and others within the department

Must have telesales experience with ambition and drive, but also a team player to work in a happy, productive environment.

I f you or anyone you know would like more information on this exciting opportunity, please email with your CV to helen.thorne@questemployment.co.uk

Posted 37 days ago

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