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Customer Support Coordinator

  • Location: Newport
  • Salary: Up to £18750 per annum
  • Contract hours: ZeroHour

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About the job

Customer Support Coordinator6 month contract£18,750 paNewport Pagnell Are you an early bird? Do you have experience in a Customer Service role? Yes? You could be just the person we are looking for! Working 5.30am to 1.30pm Monday to Friday, we are looking for a new member to join the customer/data team on a 6 month basis. This busy department may take up to 800 calls per day, so it is essential you enjoy being on the phone. You will be there to assist customers with any queries they need resolving or support they may need. It is essential you have your own transport as this place of work is not on a bus route. Key responsibilities will include but are not limited to: Helping Clients with any issues they may experience with their handset.Provide 1st line IT telephone support to retailers and Field Based colleagues.To maintain and update in house systems.To review, analyse and validate data to ensure consistency, integrity and accuracy.Advising clients of best practise for deliveries, returns, product check and stocktakes.Managing retailers ranges - building relationships and working with them closely to ensure nothing is missed.Providing 1st class customer service, always. We are looking for someone: That has a confident and friendly telephone manner.Who has a proven track record of good relationship building skills.Is analytical and can problem solve.Excellent planning & personal organisation.Well-presented and professional.That works carefully and has an excellent eye for detail.Excellent self-motivation & high levels of personal commitment to the role.Strong IT skills, including Microsoft Office suite (emphasis on excel) and Outlook.Demonstrate aptitude for completing administrative tasks relevant to the role.Ability to work under pressure and handle challenging situations.Working as part of a team to deliver best possible customer service. If you feel you have what it takes, please apply today because we'd love to hear from you! WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.



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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!