Customer Maintenance Controller
Birmingham, West Midlands
Up to £30994 per annum
Hours MonFriday 08:0018:00 and occasional Saturdays
£15.84 PAYE per hour £30,994
This Maintenance Controllers role offers an exciting opportunity to work within a dynamic and diverse team. The purpose of the role is to manage and control service, maintenance and repair costs for BT Group and BT Fleets other customers by ensuring all work is authorised in line with specific customers requirements. Experience of vehicle maintenance in a Workshop Environment and essential to have City and Guilds Level 3 in Vehicle Maintenance or equivalent.
You will work as part of the company car helpdesk, resolving complicated and protracted car related issues, through liaison with customers, manufacturers, dealerships and the BT fleet network.
The successful candidate will use the expertise and experience they have gained in the motor vehicle repair sector to ensure via negotiation that BT fleet continues to achieve value for money from service, maintenance repair providers.
Your duties will include:
Control, co ordinate and authorise service, maintenance and repair work
Authorise vehicle replacement and monitoring repair operations
Utilise manufacturer warranty to all repairs where possible
Ensure accurate data input in relation to vehicle arrival and completion times
Escalate problems which fall outside the job holders resolve
You will possess experience in vehicle service and maintenance procedures, achieving a minimum of City & Guilds level 3 in Vehicle Maintenance or equivalent. You will also be required to be excellent team player with a proven track record of Workshop cost control.
If thats you and what youre looking for apply today
Posted 3 days ago