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About the job
Working with a large, modern and dynamic organisation, we have a fantastic opportunity for a Claims Assessor to join an established team. Our client offers a fantastic working environment, healthcare, pension, free gym, vouchers, 25 days holiday plus bank holidays, free car parking, bonus plan, cycle to work scheme and many more unique benefits. This is an excellent opportunity to join an established team and forwardthinking company.
The focus of the Claims Assessor role will be to ensure that valid claims are processed quickly and accurately, provide clerical and administrative support and deliver excellent customer service in line with company policy and business objectives.
Duties for the Claims Assessor role will include:
Ensure that correct payments are made on eligible claims and provide a full explanation when payment has been declined in line with company and regulatory requirements
Pass possible fraudulent or incomplete claims to the Verifiers for confirmation
Input and update bank details and personal information on member records
Data entry input of claims and checking all information is accurate
Respond to members claims queries and correctly log interactions
Friendly, professional and excellent telephone manner
Strong team player
GCSE (or equivalent) grade C or above in English and Maths
Strong customer service and communication skills
Selfmotivated and able to use own initiative
Knowledge of Microsoft office applications
Experience of working in a regulated environment an advantage
Strong administrative and organisational skills
This role would also suit candidates with the following experience: Claims Administrator, Customer Service Administrator, Claims Processor.
Hours: Monday to Friday, 37.5 hours per week
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.