What
Where
10 miles
£
£

Store Manager -Woodhouse Clothing

London

Competitive

Permanent

Store Manager Part of JD Sports Fashion plc, Woodhouse is a successful men’s designer clothing and footwear retailer that runs Woodhouse Clothing (woodhouseclothing.com) and the Woodhouse Store in Notting Hill, London. We are currently looking to hire a Store Manager for our store, a small, luxury boutique situated in the exclusive and picturesque Westbourne Grove area of Notting Hill. We sell brands such as Stone Island, Barena, Belstaff and Portuguese Flannel. Woodhouse is entrenched in the London fashion world having first started trading in 1975, with stores littered throughout the city. The shift to e-commerce followed but we have maintained our Notting Hill store throughout this transition, becoming a standout feature for the brand. The store caters to a diverse customer base, ranging from locals to tourists and aims to deliver high end, personalised and professional service to all.

Role Overview:

Managing the store team, you will focus on driving sales and maximising store profitability while providing industry-leading service. You will continue to exceed your stores KPIs and maintain the company standards while following company guidelines. Most importantly you will represent the business in the most professional manner.

Customer Service


Maintain customer retention by providing first class service.
Deal with inquiries and complaints and resolving the issue/request.
Drive consistency within your internal teams to achieve the highest service levels.


Sales


Ensure that targets are achieved and, where possible, exceeded.
Analyse Oracle reports to assist you in making key sales decisions.
Manage in-store devices in order to capitalise on a wider range of products.
Analyse Footfall, Average Transaction Value and conversion, applying this to the store environment.


Visual Merchandising.


Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
Making sure that all new product and advertised product is all visible and in the correct locations.
Ensure mannequins, displays, and windows are updated.


Training & Development


Develop existing team members and encourage progression within the company.
Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required.
Keep track of internal progression.
Management development should be prioritised by the use of in-house training.


Skills/Experience/Knowledge Needed 


Retail Management experience would be advantageous
Excellent Time Management skills
Strong verbal and written communication skills.
IT skills- Microsoft Outlook, Word and Excel.


 

Please note due to the volume of applications we may not be able to respond personally to all applicants. 

If you haven’t been contacted directly within two weeks of the vacancy closing date your application has not been successful on this occasion. 

Please add your details to our talent bank and we will keep you up to date on all our new vacancies.

 

Posted 34 days ago

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