What
Where
10 miles
£
£

Lords Match Day Steward

West end, London

£95 - £133 per day

Permanent

In 2019, Lords will oversee some of the most remarkable events in cricket. The ICC Cricket World Cup 2019, including the final, Englands attempt to regain the Ashes against a determined Australian side, and Irelands first ever Test Match at Lords. This is your opportunity to be a part of cricketing history, and help Lords deliver the exceptional service we are renowned for.

Do you want to start a career at Lords Ground, the most famous cricket ground in the world, and owned by Marylebone Cricket Club (MCC)?

Join our dynamic team at the Home of Cricket. This is an exciting opportunity to be part of a worldclass
Stewarding Team at an iconic international sports venue: Lords.


Can you step up to the crease?

To provide excellent customer service to Members and Spectators;
Managing spectator safety in Members, public, and hospitality areas, including the Grade II* listed Lords Pavilion;
Checking tickets and operating turnstiles;
Looking after media and broadcasters;
Dealing with spectator queries;
Searching visitors;
Security for players and officials;
Pitch Protection;
Offering directions and assistance to Spectators outside the ground.

Calm under pressure, you will have the confidence to direct the public to ensure safety and security procedures and ground regulations are followed at all times.

Youll be warm and welcoming and proactive in your approach to safety, security and our customers, always aiming to anticipate issues and customers needs. Youll be knowledgeable about the service you offer.

We believe that our Stewards are crucial to making an amazing first impression, creating an experience that goes beyond just service. We can help you gain the skills, expertise and knowledge you need but only if you have the passion for people, and the drive to ensure that everyone who comes to our world famous cricket ground receives exceptional service every time.

This is a remarkable place to work and we require our people to work in accordance with our values which are to always be Customer Focused, Accountable for our actions, as well as being Respectful of our History and each other, and always striving for Excellence in all we do.


Safety Steward Events Safety Steward Safety & Security Steward Cricket Steward Event Safety & Security Steward Sports Events Football Rugby Hospitality
Essential Skills

Communication skills
Outstanding Customer Service
Teamwork
Reliability
Commitment
Desirable Skills

Prior stewarding experience, while welcomed, is not essential
An ability to think on your feet
About Company

Lords Cricket Ground, owned by the Marylebone Cricket Club (MCC), is the most famous cricket ground in the world. It is an exceptional venue with an experienced, positive, and professional stewarding team, who are responsible for ensuring the safety and security of the Ground whilst delivering exceptional customer service on both match days and nonmatch days.


Commitment to work:

All Match Day Stewards applying for the position must be available for 75% of Major Match Days. This equates to a minimum of working 12 out of the 17 Major Match Days in 2019.


Lords 2019 Major Match Dates:

Royal London One Day Cup Final Saturday 25th May

ICC Cricket World Cup 23rd, 25th, 29th June, 5th July and the Final on 14th July

England v Ireland Test Match Wednesday 24th 27th July

England v Australia Ashes Test Match Wednesday 14th 18th August

Middlesex T20s 18
th July and 1
st, 8
th & 22
nd August



Additional information: Free meals on match days, the potential to progress to supervisory roles.

Posted 16 days ago

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