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Helpdesk Engineer Wilmslow £23,000

  • Location: Wilmslow, Cheshire
  • Salary: £20000 - £23000 per annum + Benefits
  • Contract hours: FullTime

Job provided by Adria Solutions Ltd


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About the job

Helpdesk Engineer Wilmslow £23,000

Our client is a highly successful organisation, located in Wilmslow, Cheshire is looking to grow their wellestablished team.

They are looking to hire a Helpdesk Engineer, who will be the first point of contact for all customers. The successful candidate will have experience in a similar role, as well as having excellent problemsolving skills.

Having knowledge of Microsoft Active Directory will be extremely beneficial.

Responsibilities
Resolve any customer requests and incidents appropriately
Take on desk visits to all levels of colleagues, to ensure all desktops are looking properly
Install and activate authorised software where appropriate to client devices
Log all issues within the agreed work management system, making sure customers are informed through the whole process

Experience Required
Experience within a similar role
Past working in a Terminal Server or Citrix environment
Understanding and knowledge of Microsoft Windows 7 & 8, Microsoft Sever 2008 & 2012 R2
Knowledge of Microsoft Exchange 2010
Microsoft, Cisco or ITIL certifications
Apple Mac OS X
An MCP, MCSA, MCITP or MCSE qualification would be beneficial to your application. Knowledge of DNS, DHCP, Virtualization, backup software, antivirus software would also be advantageous.

Helpdesk Engineer Wilmslow £23,000

If you think you would be a suitable candidate and would benefit the company, please send your CV over to #####@######.###

If you have any questions, please do not hesitate to contact the team at Adria Solutions ##### ######.

We look forward to hearing from you!

Helpdesk Engineer Wilmslow £23,000

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