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Customer Service Advisor (Yard and Branch)

  • Location: Bicester, Oxfordshire
  • Salary: Negotiable
  • Contract hours: FullTime

Job provided by Saint-Gobain


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About the job

Customer Service Advisor Yard and Branch
Jewson Builders Merchants

Competitive Salary Based in Bicester, Oxfordshire

Jewson

are a part of SaintGobain Winners of TOP EMPLOYER UK AND GLOBAL 2016, 2017 and 2018

Are you organised, personable and looking for the next challenge in your career? If so, the Jewson Bicester team are recruiting for a Customer Service Advisor (Yard and Branch) who prides themselves on delivering first class service and who can really make a difference. In this exciting role, you will use your dedication and enthusiasm to undertake branch and yard duties to promote and maximise sales whilst at all times ensuring customer needs are met and exceeded.

As a Customer Service Advisor (Yard and Branch) with
Jewson
, you will:

Build relationships with customers, both face to face and via the telephone, to help achieve sales growth for your branch.
Be required to support the branch in all aspects of customer service.
Carry out cash transactions, refunds and till processes accurately and in accordance with branch procedures.
Place direct sales orders, organise delivery times, and notify customers.
Assist in the loading and unloading of vehicles.
Ensure minimum stock shrinkage and accurate daily stock counts.
Maintain stock levels in both the shop and yard areas to a high standard of health and safety and neatness, ensuring that all goods are correctly priced via label checks

First and foremost, we always want to recruit talented people that align well with our values and way of working; we innovate, we collaborate, were agile, we act with entrepreneurial spirit, and were supportive of and close to our customers.

So if you

Have fantastic Customer Service Experience and know what great service looks like, sounds like and feels like, thats really important to us!
Possess experience within the industry (desirable but not essential as full training will be given).
Have excellent communication skills and are IT literate.
Are able to deliver with a high level of accuracy and attention to detail.
Are positive, personable and a real team player.

...we may just be the right fit for each other.
Does this sound like you?

We also offer some fantastic benefits, including:

31 days holiday (including bank holidays).
Working for a company who have won TOP GLOBAL EMPLOYER 2017 & 2018.
A defined contribution pension scheme.
Flexible Holiday buysell scheme (allowing up to 3 days holiday to be bought or sold).
As an employee you are automatically covered by the SaintGobain Life Assurance Scheme.
Staff discounts on high street and leisure activities and
various other benefits.

If youre up for a new challenge, we would love to hear from you!

SaintGobain encourage and welcome diverse applications AND ARE COMMITTED TO SUCCESS THROUGH OUR DIVERSE COLLEAGUE COMMUNITY. Were committed to equal employment opportunity regardless of ethnicity, colour, race, religion, national origin, sex, gender identity, sexual orientation, age, citizenship, marital status, disability, neurodiversity, taste in music, fashion sense or any other characteristic that makes you unique. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

On occasion we need to close advertisements earlier than expected, we therefore strongly encourage you to make your application promptly to avoid disappointment.

AGENCY? Please note that we have our own recruitment marketing and search functions alongside an already agreed set of agency partners and will not accept any third party CVs/Applications from anyone unless invited to do so. SaintGobain accepts no responsibility for any fees related to unsolicited resumes.

GDPR You will find information on our privacy notice here:

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