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About the job
Our Client provide people with a quality, affordable car that customers can depend on. Thats why every one of their cars comes with a warranty and breakdown cover as standard!
They offer a wide range of car makes and models at multiple price levels to ensure their customers can get the car they want, at the right price. They can also provide a fully approved loan within the hour, with affordable monthly repayments and 0% deposit needed to both prime and subprime customers. Which means your job selling is that much smoother!
Benefits of working within their team include:
Competitive salary and performancerelated bonus or commission OTE £45,000!
Good management practices and flexibility afforded to staff
Sociable atmosphere and small, friendly team
Modern canteen facilities bring your own lunch or visit the local shops
Flexible shift patterns available
Growing company with opportunity for training and development
Shared computer in the office and 24/7 access to online payslips
Free onsite parking
Accredited by The Motor Ombudsman
Company perks management hold regular meetings sharing Company performance, ending with a quiz with great prizes on offer (and lunch!)
The Sales Execs in their team work 5 days one week (4 weekdays plus a Saturday) then 6 days the next (4 weekdays plus a Saturday and a Sunday). 42.5 per week overall.
Opening hours are 9am 7pm weekdays, 9am 5pm Saturday and 10am 4pm Sundays. You will receive an hours lunch each day
Your new role:
You will manage the flow of customers contacting and visiting the Rugby site, ensuring that they are treated fairly, respectfully with an unbiased approach and that each customer we deal with has given the appropriate authority required by GDPR. You will also ensure that each customer receives an appropriate quality of service in accordance with Company standards to maximise sales for yourself, the department and the business.
This list, whilst not exhaustive, covers the primary functions of the Sales Executive role. As the business changes, new accountabilities may be introduced into the role however, full support and training will be given before any new objectives are added:
Professional sale of vehicles in accordance with Company Policy and Procedure
Meet and greet customers
Discuss finance options with the customer and ensure they have a full understanding of the options
Complete daily pitch duties: pricing of cars, glove box checks, price checks, specification sheets, reporting of quality issues, general site housekeeping
Attend team meetings and training sessions, ensuring compliance with all Company processes and procedures Maintain high levels of customer satisfaction
Be professional and polite at all times
Be smart in appearance when representing the Company
Adhere to and maintain confidentiality at all times
Ensure compliance with all trained processes and procedures
Ascertain a full understanding of The World of Cars, including full organisational awareness
Undertake any other duties as may be reasonably requested
Communicates in an appropriate way with colleagues and customers demonstrating a full understanding of the recipients needs
Makes suggestions for ways to improve own and business performance
Accepts and uses constructive feedback to improve own performance
Contributes to meetings and discussions i.e. 121s, team meetings, Employee forum Ensures agreed objectives and targets are achieved in a way that is consistent with Go Car Credit values and behaviours
Looks to develop own skills and knowledge of the business and understands how departments across Go Car Credit work and link as part of the business model in order to support customers and colleagues
Makes quality decisions within the framework of the role and has the customer at the forefront of the decision making process
Takes into account the impact on others when making decisions
Willingly shares knowledge with less experienced people
Is always polite and courteous to others
Proactively works to resolve customer and colleague issues and problems with area of responsibility
Ensures that work is completed to standards agreed and always looks for ways to improve
Works collaboratively with colleagues and customers
Ensures an understanding of business goals and prioritises action to achieve objectives
Looks to improve performance when things go off track
Has a Go Car Credit focus and accepts that others needs may take priority over own (or teams)
Works positively as a team player when things go wrong looking to improve rather than blame
Ensures all actions meet Go Car Credit policies and procedures and external legislation
To be considered for this fantastic role please apply now for immediate consideration or call ##### ######for more information.