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Ocean Import Customer Services/Operations

  • Location: essex
  • Salary: 28000-28000
  • Contract hours: FullTime

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About the job

Ocean Import Customer Services/Operations

· Planning and arrangement of international consignments according to client instructions and requirements
· Receiving of pre-advices and shipping documentation
· End to end monitoring of inbound and cross trade movements.
· Opening of files and issuing notices of arrival for Sea, Air, Road & Courier shipments + Cross-Trades.
· Issuing customs clearance instructions and ensuring 100% compliance with AEO and customs policy
· Booking of FCL and LCL deliveries, inclusive of merchant haulages
· Day to day invoicing and job costing
· Follow up of purchase orders/shipments
· Communication with overseas offices/partners

5 GCSE’s

Min 2 years deep sea import experience

Excellent ICT skills to include Microsoft packages Dangerous goods by sea would be advantageous

· Good telephone manner and customer service skills are essential ·
Attention to detail · Friendly, calm and professional manner
· Ability to handle pressure and good time-management
· Ability to adapt to change and work effectively as part of a team
· Enthusiasm and self-motivated

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