French Speaking Customer Relations Executive
Greater Manchester, England
£21k per year
Working 37.5 hours per week covering shifts over 7 days between 6am - 6pm on a rota basis.
You will develop an exceptional understanding of the range of vehicles and services to fully embrace the client's brand values so that you can provide the ultimate service to every customer and ensure that their experience goes above and beyond expectations. You will also work closely with the dealer network and build professional business relationships that will be pivotal to the quality of service that you provide for Bentley customers
We are looking for:
* Highly skilled multilingual experts across all communication channels
* All specialists language speaker must also be able to communicate in English across all channels to the required standard
* Previous experience of working for a premium brand within an office, retail or hospitality environment
* Excellent customer service and prospecting skills with the ability to establish the needs of the customer and develop great customer relationships
* A confident and articulate telephone manner in English and your specialist language
* Be able to demonstrate strong problem solving capabilities
* The ability to empathise and really put yourself in the customer's shoes
* The ability to be a team player
* Evidence of a proactive "can do" approach
* Excellent planning and organisation skills
* Strong administrative skills with a keen eye for detail
* A passion for the Automotive world is highly desired
If you believe you are the correct candidate for this French Speaking Customer Relations Executive role, apply now!
Any questions, please feel free to call Lucia on 01925 234 994 or email firstname.lastname@example.org.
Due to the high volume of applications we receive, we are unable to resond to every application. Thank you for your understanding.
Posted 10 days ago