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Motor Trade Service Advisor

  • Location: Wigan
  • Salary: £20k - 24k per year
  • Contract hours: FullTime

Job provided by Progress Recruitment Solutions


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About the job

Automotive Service Advisor required in Wigan

Competitive basic salary up to £20k dependent on experience + Bonus OTE up to £24k (Bonus paid on CSI and Targets)
Saturdays on a rota system

Hours 8am - 6pm Mon to Fri

We are looking for an experienced main dealer Service Advisor for our client,. This is an excellent opportunity to join an employer who offer ongoing support and invest in their staff.

The job;

  • To provide an outstanding level of customer care ensuring the highest standards of satisfaction at all times
  • Book service and repair work always ensuring workshop and parts availability
  • To keep customers fully informed of progress and advise of extra work needed
  • To organise loan car bookings
  • To invoice on time and accurately used warranty transactions are submitted and invoiced daily
  • To achieve hours sold targets as a member of a motivated team
  • To maintain accurate customer records on Kerridge & Dialog
  • Help deliver balance scorecard results for department to meet Manufacturers expectations
  • To make telephone follow-up / Up sell / Progress calls
  • To convert as many inbound / outbound calls into bookings as possible

If you are an experienced main dealer Service Advisor, looking for your next move then we would really like to hear from you. This desirable employer is looking for candidates with exceptional customer service skills, who are very well organised and can manage the customer experience professionally on a daily basis.

To apply, candidates;

  • Should come from a strong automotive Service Advisor background
  • MUST have Kerridge or Pinnacle experience
  • Should be able to demonstrate a stable career history
  • Can ideally provide evidence of strong up-sell performance

Apply now for full details by sending your CV to Progress Recruitment Solutions (UK) Ltd quoting job reference PRS20093

Follow us on Twitter to see our latest vacancies first! @progressrecruit

Motor Trade | Automotive | Jobs | Cars & Vehicles | Dealership | Franchise | Service & Aftersales | Service Reception | Customer Service | Service Advisor | Wigan | North West |

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