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Customer Service representative

  • Location: Leeds, West Yorkshire
  • Salary: Bonus & Benefits
  • Contract hours: FullTime

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About the job

Customer Service Representative, Leeds, £24,000 OTE

If youre in the market for a customer service job that you can really get your teeth into, then this might just be for you. As a legal customer service representative, there is an opportunity here to build a career within the legal sector. Furthermore, you dont need to have any specific experience or qualifications, just a background in customer service.

The company has a gold award for investing in people and want people to grow within the business and develop a stable and lucrative career.

In addition to a rewarding role and a great basic salary, you will have access to a number of benefits:

  • Quarterly bonus
  • Contributory pension
  • Progression opportunities (Paralegal/Team Leader/ Case Administration)
  • Free employees only shuttle bus from Leeds city centre
  • Subsidised restaurant
  • Free onsite gym

Challenging yet rewarding conversations

With a focus on collections, you will be speaking to customers who are in financial difficulty and facing court proceedings. Whilst potentially handling legal queries such as attachment of earnings and charging orders, your role will also be to negotiate affordable payment plans to resolve the situation.

Whilst having a conversation with customers, you will use your questioning and listening skills to understand their current situation and then take them through their income and expenditure to ensure their priority bills are covered before finding a solution that works for both them and the company.

Additional Information

Hours: Rotating shift pattern: 8am 8pm Monday to Friday / 8am 2pm Saturdays
Start Date: 15th October

You will need to pass some background checks for this position credit check and DBS

Apply now for further information and to take the first step towards a very lucrative and rewarding career.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!