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Head of Facilities

  • Location: West London
  • Salary: £48per hour (Umbrella) or £42per hour (PAYE)
  • Contract hours: FullTime

Job provided by Your World


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About the job

Your World Healthcare is a leading specialist healthcare recruitment agency, placing a range of healthcare professionals including Non-Clinical and Clinical positions.

Head of Facilities

JOB SUMMARY

The Head of Facilities has overall management responsibility for a range of non-clinical support staff and services. The post holder has budget responsibility for c£9m and manages an establishment of c200 in-house staff plus responsibility for contracted-out services. The post holder has overall responsibility for ensuring that services are delivered at high quality and in a cost effective manner. The post holder undertakes a significant amount of project work with Trust-wide implications, and has a corporate role with Trust-wide and strategic responsibilities. The post holder has considerable ‘freedom to act’. The post holder has ‘out of hours’ responsibilities, and works to a formal ‘on call’ rota.

Location: Based West London (on occasion travel to South London)

Temporary: Expected to be ongoing until further notice

Hours per week: 37.5 hours per week

Salary: £48per hour (Umbrella) or £42per hour (PAYE)

MAIN OBJECTIVES OF THE POST

The Head of Facilities is a key member of the Trust’s senior management. The post holder has line management responsibility for a number of specific non clinical support services as follows:

Archiving (Non-Clinical) (Off-Site)

Car Parking

Catering Services

Changing Rooms

Cleaning/Housekeeping

Courier/Taxi Services

Dame Unity House Relatives Accommodation

Doctors Mess and On Call Accommodation

Facilities Offices

Linen Services

Meeting Room Bookings

Pest Control

Portering

Print Unit

Reception

Relatives Accommodation

Residential Accommodation, (Staff)

Security

Stores/Materials Management

Signage/Wayfinding

Telecommunications/Switchboard

Traffic Management

Transport (Non-Patient)

Waste

Window Cleaning

MAIN DUTIES AND RESPONSIBILITIES

Prepares option appraisals, feasibility studies, service specifications, business cases and business plans.

Monitors and reviews achievements against service and business objectives.

Ensures the preparation of annual estimates of required financial resources. Ensures the management of delegated revenue expenditure to meet agreed annual budgetary targets.

Operates within the Trust’s Standing Orders and Standing Financial Instructions with particular regard to tender procedures, the placing of orders, invoice control and the management of service contracts.

Undertakes market testing and coordinates the tendering process for the selection and purchase of appropriate equipment/goods/materials.

Investigates and promotes where appropriate new sources of income generation.

Provides up-to-date professional and technical advice to the Chief Operating Officer and others on a relevant legislation and service provision. Maintains general awareness of pertinent issues.

Ensures the efficient, effective and economic management of employee/financial/physical resources.

Delegates responsibility and authority to staff consistent with effective decision making whilst retaining overall responsibility and accountability for the provision of services.

Ensures the Trust meets its statutory obligations in relevant areas. Advises on and co-ordinates action in such areas when required to do so.

Ensures the establishment of adequate procedures within Facilities to deal effectively with incidents and other emergencies.

Manages and participates on the 24 hour/7 day Facilities Manager On Call rota, and responds positively in an emergency situation to ‘out of hours’ calls.

Makes full use of management information systems and computerised technology. Seeks to improve existing database and promotes increased use of such data.

Ensures the quality of services provided meets contract standards/service level agreements. Seeks to improve quality as far as possible within budgeted financial constraints.

Ensures that good practice is followed for all work activities. Promotes service development to meet (or anticipate) changes in customer needs.

Implements executive and/or statutory requirements in respect of specific services.

Strives for excellence at all times, in accordance with the Trust’s ‘Charter Mark’ standards.

Promotes customer initiatives. Responds to complaints as they arise, and in accordance with Trust policy on the handling of complaints. Co-ordinates the investigation of formal/written complaints on behalf of Facilities. Obtains and collates comments from appropriate staff, and drafts responses for consideration by the Complaints Manager and Chief Executive.

PROJECT: LEADERSHIP, MANAGEMENT AND DEVELOPMENT

Assists in implementing the Facilities components of the most recent NHS guidance and initiatives e.g. ‘The Model Hospital’

Takes a lead role in the on-going Patient-Led Assessment of the Care Environment (place) process, including facilitating visits, communicating results and actioning recommendations.

Takes a lead role in implementing the Care Quality Commission (CQC) standards relating to Facilities, including working with the Infection Control Team on hygiene and infection control issues.

To act as the lead manager for cleaning in the Trust

Assist in developing Facilities services in line with the Government’s ‘modernisation’ agenda.

Implements any other national Facilities initiatives to the agreed standard.

Coordinates and implements various local projects as required, including major schemes (e.g. Relocation/redevelopment of services) and smaller schemes (e.g initiatives relating to car parking changes / the Trust’s Travel Plan).

Assists in the ‘enabling’ of capital projects. Attends relevant Project Team and Project Board Meetings.

Takes a lead role in market testing services and on subsequent follow up action

We are an equal opportunities employer

To discuss this opportunity in more detail, contact the Non-Clinical Recruitment team at Your World Healthcare on ##### ######.

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