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Helpdesk Analyst (Cantonese/Mandarin Speaking)

  • Location: San
  • Salary: 19.53-19.53
  • Contract hours: ZeroHour

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About the job

Job description:Responsible for performance and ticket management of Major Financial Institution's ATMs located globally.Provides escalated support to all ATMs being centrally monitored.Interface with various Major Financial Institution technology and operation teams globally while simultaneously directing vendors and other various support teams on current statuses of ATMs, providing end to end ticket oversight, and ultimately the final resolution to all issues.

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