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About the job
Danish Speaking OTC/Credit Control £22k£27k + Benefits Manchester Permanent
Search Accountancy are working on a exciting project to recruit for one of Europes leading manufacturing organisations. At present, they have multiple opportunities available for talented finance professionals who speak fluent Danish.
Reporting into the Transactions Manager the primary responsibility of the Transactions Associate OTC is to support the transactional delivery of OTC, in particular for Account Receivables and Cash Collection activities. Responsibility is to follow the flow of work, observing all key business controls to ensure all work completed under the remit is right first time and adheres to the Group Policies.
The successful candidates will have previous OTC /Credit Control experience, preferably gained within a Shared Service or International organisation. It is essential your a fluent Danish speaker, have strong Excel skills ( to include v look ups and pivot tables) and working knowledge of SAP would be an advantage.
Allocate Customer payments
Review and manage customers aged debt
Chase customers for outstanding debt
Perform credit checks via credit reference agencies
Manage credit blocked orders
Prepare documentation for monthly controls and audit requirements
Ensure all SLAs and KPIs are met
Follow SSC OTC processes efficiently and effectively in line with the Group Credit Policy
Manage incoming requests through workflow and schedules activities appropriately
Strive to achieve best practice performance levels as per benchmarks agreed with the Transactions Manager and Head of Transactions
Champion customer service in the Transactions process area
Meet customer needs Understand the importance of identifying and meeting the needs of external and internal customers, making sure issues are escalated timely and according to the Transactions Escalation Matrix
Process Management and Improvement:
Operate effective process management, ensuring bottlenecks are addressed and work appropriately balanced (e.g through effective LEAN techniques)
Operate key business controls so that all work completed under remit is right first time
Seek to improve current processes
Maintain procedures for the onboarding of any changes or new processes.
Seek to develop understanding of SAP in order to identify standardisation opportunities across the Group.
This established organisation is truly innovative in what they do and there are fantastic career opportunities available.
For further information, contact Vicky Howard @ Search
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.