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German Speaking Credit Specialist

  • Location: Brighton, East Sussex
  • Salary: Up to £12.09 per hour + Bonus!
  • Contract hours: FullTime

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About the job

In this particular credit team, you will join a group of analysts specialising in the detection of first party fraud. This means you will deal with Card Members who have obtained card with the intention never to repay the company. It will be your job to analyse accounts based on behaviour to determine whether a Card Member is genuine.

Core Responsibilities

Use a variety of internal and external risk assessment tools to preempt potential high credit loss accounts;
Assess the risk of false applications;
Take preventative action on accounts in a timely and accurate manner by placing the appropriate blocks on cards;
Escalate all high value, high risk accounts to the Team Leader or above for early warning purposes;
Work to the highest standards with a balanced delivery of both customer experience and shareholder value

Required Skills

GERMAN speaking;
An excellent communicator with exceptional interpersonal skills;
Confident taking initiative and making difficult judgement calls;
Able to use negotiation and relationship management skills to provide winwin outcomes;
Highly selfmotivated, resultsoriented and positive;
Wellpresented and professional;
Passionate about customer service

Location

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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!